Gone are the days of companies printing order guides and expecting customers to place their orders manually. Even in the B2B world, customers are demanding self-service options to research items and place orders online. NCR’s Power Net offers businesses an e-commerce solution to engage with customers and increase sales.
Consumers today expect anytime, anywhere access to product details and the ability to purchase from their mobile devices. These same expectations are moving into the business-to-business (B2B) space. Are you ready? NCR’s Power Mobile can help you not only meet this expectation, but also be a market leader. Our solution can be used by both sales representatives and customers to research products, place orders and check order status via any smartphone or tablet.
• Device and operating-system agnostic
• Detailed product information including nutrition, multiple images and videos
• Cross-selling and cross-promotion features
• Social media feeds to build customer engagement
• Customized main menu to drive marketing opportunities and brand awareness
• Automated alerts for order exceptions, recalls and custom messages
• Inventory tools to help your customers manage their operations and provide insights into what they are not buying from you
• Reduce the cost to serve customers
• Increase sales with engaging and media-rich content and consultative selling features
• Harness the power of BYOD with our OS and device-agnostic app
• Eliminate data discrepancies with interfaces to multiple systems in real time
• Leverage customer demand for mobile into a competitive advantage
NCR Power Sell helps sales reps establish the kind of rich customer relationships that will open up new opportunities and increase profit margins—for both of you.
Most sales relationships are based on long-established traditions. While a few customers tend to seek out the hottest, best-selling products, many still place their orders based on a standard template:
But, what if your customers just couldn’t wait to see your reps, who continually provided creative, consultative and effective sales ideas?
This all becomes reality with NCR Power Sell, a remote sales force automation tool that provides the information needed to boost sales, manage customer relationships and drive your profitability.
Put your sales force in
When your sales reps come to visit, customers expect more than a handshake and a smile. They prefer a consultative approach, where they receive in-depth information to facilitate improved ordering decisions.
With NCR Power Sell, sales reps have all the data they need right at their fingertips. During a sales call, the rep can perform in-depth analysis and answer detailed questions, from account status and item information to availability and product suggestions. No longer will reps place orders only to be told that inventory has run out, disappointing and frustrating customers.
Unprecedented access to information actually shortens sales calls, while prompting larger orders of higher— margin items. The sales force becomes more organized and effective and more profitable, by having direct insight into recommended and promotional items. Even better, customers are pleased with the improved service they receive—even as they help elevate your profits to new heights.
Lipari Foods: Optimizing Supply Chain with NCR