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Department and Specialty Retail

Every sale makes your business stronger, but it’s the quality of every customer experience that defines your future. Because the surest way to build loyalty and advocacy is by making every single customer feel like you’ve given them everything they can ask for—or more. And yet, you don’t want to deal with complicated, costly systems to make this happen.

With a combination of our best technologies, including NCR SpecialtyPOS (formerly Advanced Store), NCR OmniPOS (formerly Cornell Mayo) and NCR Counterpoint, you can easily:

  • Send a customer an offer via mobile, and remind them about it when they’re in your store
  • Learn from customer behavior online, to understand what they’ll be looking for in your store
  • Be right on time with offers and information that customers will respond to
  • Create an ecommerce platform that’s just as good (or better) than the big ones out there

More than 7,000 department and specialty retail customers across Americas, Europe and Japan rely on NCR to run business better today—and be ready for what’s to come.

News

Inspiring the next Unicorn: Savings Bank opens NCR Innovation Experience Room for Startups

Savings bank Kreissparkasse Goeppingen offers proactive support for new businesses

Blog

How well are you managing customer experience at the ATM?

The growth of omni-channel banking means customers have more ways of interacting with banks and managing their financial affairs than ever before. Online and mobile banking are on the rise and can be expected to continue growing in the future, but consumers continue to rely on traditional ways of engaging with their providers, such as using ATMs and visiting branches.

Did you know

Over 800,000 of the world's 3 million ATMs are NCR machines.