DEPARTMENT & SPECIALTY RETAIL

Seeing what’s now and what’s next for your brand?

Simple, made possible™

Your customers can’t help but feel special when everything was designed with them in mind.

Be everywhere your shoppers want you to be.

No matter how your customers prefer to shop, we make it simple to meet them wherever they are. Leading with digital, we connect your entire store, giving your shoppers what they want: faster checkout. Personalization. Consistency.

Together, we’ll help you create an easy, intuitive experience that makes them want to come back again and again while making your store operations smoother than ever.

Customer Story

To help Roger's Garden identify patterns, stock what shoppers wanted and manage demand, they used their NCR Counterpoint store technology to quickly add enhancements to significantly improve the integration between their physical store and their ecommerce platform. See the story here.

Build one-to-one relationships

Discounts and sales aren’t enough—your customers want an experience, and that’s what our tech is built to provide, including helping you know them and their preferences so you can make recommendations that show you understand and appreciate them.

Mobile & self-service

We know POS and self-service technology better than anyone, so we can deliver like no one else can. From self-checkouts to consultative mobile tools your associates can use to create brilliantly personalized service on the spot, you’ll have solved the puzzle of line-busting (creating a system so there’s no line in the first place).
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Mobile commerce
Small-footprint self-checkout solutions

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Customer Story

"NCR is a great partner and endeavors to ensure that both Macy’s and NCR business goals are met. Colleagues are giving feedback that the team has been handling any issues that arise expeditiously. We at Macy’s thank the team for all their hard work and support!" - Stephanie Ferranti, Technology Support Analyst Macy’s Tech

Customer Story

M.Frederic's brick-and-mortar boutiques are thriving in the digital-first era—with streamlined merchandizing, insightful software and unmatched hardware uptime thanks to NCR retail technology.

Retail management

Where are your customers? That’s where you need to be. POS systems aren’t just stationary anymore—with NCR, they go wherever you need them (and really pad that bottomline). NCR is the only technology provider with the end-to-end experience in doing this, including secure payment processing, back office capabilities and more.
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Point-of-sale software solutions (whether for one site or thousands)
Point-of-sale hardware & peripherals
Mobile tools for sales associates
Reporting & analytics
Inventory
Digital receipts & digital coupons
Store system virtualization

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The world's top retailers use the #1 POS Software. Shouldn’t you?

Don’t know where to start? We can help you.

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What we offer:

Customer Story

Upgrading their dated technology with modern NCR POS technology, Goodwill Chattanooga saw increases across the board: in productivity, efficiency, loyalty, sales and savings. And their inventory management and loss prevention improved, too.

Secure Payments

What’s more important than security? For your customer, nothing. That’s why we have solutions for secure payment transactions from the POS to the payment networks.
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Flexible payment transaction
End-to-end payment processing
Centralized electronic payment management
Regulation compliance

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Consumer Engagement

Our team doesn’t just work with you—we study your business, your goals and your methods, so that you get the most out of your NCR technology and create experiences that move the needle. And with managed and professional services on the ground around the clock (and secured in the cloud) you’ll always get the smartest solution without a lot of costly downtime.
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Loyalty management
Loyalty analytics
Promotion engine
Suggestive selling
Dynamic preference management

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Customer Story

With the help of NCR's technology innovations, Cencosud can now use the power of their data to transform every touchpoint and the experience of their shoppers.

Customer Story

How are retailers like Sainsbury saving tens of thousands of hours in downtime while improving the in-store experience for customers? By partnering with NCR to ensure more devices are working in stores at peak times through managed services.

Professional & managed services

Managed services
Professional services (including digital advisory services, industry packaged services & implementation services)
Remote monitoring & management for connected devices
Front-end analysis & optimization

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Innovate faster

How is the world changing? Let us count the ways. Fortunately, we provide your business with delivery services, bring-your-own-technology, social commerce—whatever you need to give your customers the innovative experience they expect.

Customer Story

Las Vegas-based Spartan Arms relies on NCR Counterpoint's intuitive POS and Inventory Management system to serve their customers and keep up with strict and ever-changing regulations.

Customer Story

The robust functionality and detailed reporting of NCR technologies empowered Chicago Lake Liquors to break away from their old system, make better buying decisions and increase their bottom line.

Run your operation end to end

NCR tech is behind the loyalty, the messages and the experiences shoppers love—so much that they tell everyone about it (evangelizing on your behalf). It’s also there to transform your experience: modernizing your stores, connecting your operations and integrating everything.