Restaurant Strategy & Digital Transformation Services | NCR

Accelerate your restaurant’s digital transformation and strategy with NCR

Leverage our industry expertise and strategic consulting to maximize the guest experience and streamline your restaurant operations.

Experienced, strategic guidance for modern restaurants

Digital transformation is imperative and requires restaurants to improve their technology-fueled experiences to adapt and thrive. We understand that challenge, that's why we work with restaurant brands to solve critical business challenges, optimize operations and define future strategies for their guests through strategic consulting and innovative, tailor-made solutions.
  • Are you challenged with aligning your digital experiences to your brand’s values and desired guest experience?
  • Are your systems integrated to the level necessary to optimize operations and enhance the guest experience?
  • Do you struggle with solving business challenges from idea to realization?
  • Are you currently getting the most value out of your technology investments?

Let us help transform your guest experience, not just your technology.

We help our customers compete in the evolving digital world

Experience Design and Transformation is not a one-off activity but a process of continual ideation, development and innovation.

DISCOVER OPPORTUNITIES

Obtain deep understanding of the business challenge

DEFINE STRATEGY

Align opportunities with business impacts and effort levels to prioritize the roadmap

DESIGN EXPERIENCE

Ideate, prototype and test solutions to validate and refine the desired outcomes

DEVELOP SOLUTION

Create solution using an agile, iterative methodology to rapidly enable experiences

DEPLOY TECHNOLOGY

Launch the solution and maintain it using a DevOps approach to continuous improvement

NCR STRATEGIC ADVISORY SERVICES OPTIONS

Strategic Consulting

NCR Services facilitates client engagements that are specific to your business problems and pace of innovation.

  • Boost bottom-line impact through digital channels, differentiated brand experiences, operational efficiencies, cost reduction and customer throughput
  • Increase revenue opportunities through audience expansion, dynamic pricing, product offerings and partnership activation
  • Define the future of your business with our deep restaurant expertise to create a sustainable model of innovation that keeps you competitive

Experience Design

Partner with NCR to ensure your digital experiences meet and exceed guest expectations and drive towards purchases.

  • Major brands trust NCR Services to develop and deliver an executable strategy that enables an enhanced digital experience between their brand and guests
  • Drive holistic change transformation with our end-to-end examination of the purchase journey
  • Expand your digital presence with multiple revenue channels, actionable data and improved guest satisfaction

Digital Enablement

Partner with our digital consultants to identify and fill any gaps within your solution portfolio. We focus on the design, development, testing and hosting of services to maximize your technology.

  • Utilize our customizable services that are inclusive of integration projects, onboarding of new partnerships, payments, loyalty and more to solve your technology challenges
  • Leverage our established methodologies for development, project management and delivery approaches for a software centric approach
  • Enable your experiences with agile solutioning, inclusive of feature configuration of core systems, development of middleware or use of third-party integrations

WHY NCR STRATEGIC ADVISORY SERVICES

GLOBAL PRESENCE

80+ skilled services developers who collaborate from centers of excellence locations in Serbia, India, Philippines, and the U.S.

DECADES OF EXPERIENCE

Leverage decades of industry experience and skills that can support legacy and modern technology solutions

The Primer: Restaurant trends and services

RESTAURANTS

What is second-party delivery?

And why should your restaurant embrace it?

Learn more about NCR Restaurant Services