TECHNOLOGY Implementation & Deployment
Help get your tech up and running more smoothly
Complete restaurant hardware and software technology stack from design, implementation to final deployment.
For faster, smoother experiences, restaurants are adding new technology at a fast pace to keep up with the demands of customers. This can be costly and cause business disruption. Whether upgrading, expanding or replacing existing Restaurant IT, our team of experienced hardware and software experts will manage and simplify the entire experience for you.
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Industry leading tools, processes and people
Use our expertise to implement, upgrade and deploy your software and/or hardware to manage the entire process from start to finish, ensuring success, speed and minimal business disruption.
Enhance your guest experience
We onboard clients efficiently across sites via integration of new wall-to-wall solutions that can help you deliver a better guest experience.
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Scale your operations
No matter how many locations, we can help you scale from a single site to tens of thousands of sites. Utilize our thousands of service professionals across many countries with years of experience to ensure a successful project.
Global coverage
Utilize our thousands of service professionals worldwide across many countries with years of experience to ensure a successful project.
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Our scale
We co-create experiences with the world’s leading retailers, restaurants, and financial institutions. Our consulting experts are backed by our 130+ years of leading the industry.
Service professionals
Site preparations annually
On-time site preparation
Hours experience leading project tasks
Streamline deployment with NCR Voyix
Implementation
Delivery of proven solutions ready for deployment at any scale by our consultants.
- Process includes requirement and scope analysis, customizations, systems integrations, user policies, user training and delivery
- Single point of escalation when troubleshooting software and hardware complexities occur during deployment and implementation
- Lower total cost of operations working with experts that understand how to implement end-to-end technology solutions and drive efficiencies through best practices
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Remote and on-site services
Standardize corporate and franchisee technology deployments across your entire estate.
- On-site service options include initial site survey, cabling, equipment staging, installation, moves, adds, changes, deinstall, disposal, and NCR Voyix or multi-vendor software configuration and deployment
- Remote service includes solution configuration, training and image readiness
- Leverage our knowledge management and training programs to keep your employees up to speed
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Hardware procurement
NCR Voyix and non-NCR Voyix hardware sourced, stored and consolidated to ship directly to your locations.
- A one-stop-shop for comprehensive sourcing, storage, consolidation, staging and kitting of your hardware
- Simplify your operations and make it easy for franchisees to order the required hardware to setup their sites efficiently
- Our networks and business partners can also be used to manage non-NCR Voyix hardware that supports your business operations
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New restaurant openings
Single point of contact to manage your new restaurant openings from wall-to-wall, whether you're leveraging our technology or not.
- Service options include strategic advisory services, project management, procurement of non-NCR Voyix technology, staging, imaging, kitting, cabling, network rack setup, configuration management, installation, staff training, complete hardware maintenance and service desk across all your technology
- We can procure and support all your restaurant technology, including digital menu boards and drive thru systems
- Leverage our expertise so you can concentrate on all other aspects of opening a new restaurant
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Talk to an expert
Contact our customer service desk for more information on how to buy or to get support.
Call: 1-800-CALL-NCR VOYIX (1-800-225-5627) US
Outside the U.S.: 1-937-445-1936
Restaurant Sales: 888-253-6961
Retail Sales (New Sales Only): 1-844-240-7256
Government Sales: [email protected]
Service: 1-800-CALL-NCR
NCR Silver or Aloha Cloud Support: 877‑270‑3475
NCR Aloha Support for Small Business:
Texas Region: 844‑263‑0305
West Region: 844‑263‑0298
Northeast Region: 844‑263‑0190
Central Region: 844‑263‑0147
Southeast Region: 844‑249‑9602
Customer Support for Retail Products:
General Retail (Power Warehouse, Counterpoint) software support: 1‑800‑533‑2277
Retail POS (RPOS terminals) software support: 1‑800‑CALL‑NCR
Customer Support for Financial Products:
ATM & ITM Software Support: 1‑800‑262‑7782
Customer Support for Stadium and Venue Products:
Venue Support Team: 1‑800‑454‑8444
Customer Support for Payment Processing:
Payment processing:
1‑800‑834‑4405
[email protected]
Government & Utilities:
[email protected]
Financial Institutions - Partners:
[email protected]
TruRating or Survey information:
1‑855‑965‑1960
[email protected]
Incident Status Lookup: Click Here
Careers: Click Here
Become a Supplier: Click Here
Investors: 1‑678‑808‑6995
Media: [email protected]
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