Kitchen Production System

Send out fresh, high-quality food—fast—with kitchen production software and hardware for restaurants

Multiple ways to order for them. One kitchen order flow for you.

Delivery, mobile apps and self-service mean your kitchen is busier and more complex than ever. Getting every order right and sent out fast is the only way to compete. And this is where we help you shine. With NCR Kitchen Operations, every order is routed into the kitchen in the same operational flow—no matter where it was placed, or how customized it is. Now, orders fly out of the kitchen with precision and speed, reducing wait times, delighting guests and bringing them back for more.

With us by your side, you can do anything.

Our ecosystems bring together the best-in-class hardware, software, and services you need to deliver on what customers want, when they want it. With us by your side, we can:

Man shows his phone to the teller

Advanced routing rules

Increase productivity and efficiency even as orders increase with orders placed inside and outside the restaurant using the same kitchen routing rules

Baristas using digital tablet. Colleagues are looking at technology. Male and female are standing in coffee shop.

Anticipate order volume spikes

Plan and prepare for anticipated spikes in order volumes with real-time visibility into problem areas in kitchen production and delivery

Accomodate customization

Accommodate the “build-your-own” craze in the quick service industry using precise order routing and bin management in the kitchen

Man using tablet

Make better & faster decisions

Make decisions quickly using order volume, production status, progress, order times and staffing levels within the kitchen in real-time

Reduce wait time & increase throughput

Create fantastic guest experiences by reducing wait times, increasing kitchen throughput and offering exceptional food quality to guests

busy kitchen management of chefs and waiters

Enable multi-lingual teams

Leverage multi-lingual teams by displaying different languages on each station screen

Join more than 5,000 restaurants that are powered by NCR Restaurant Back Office Solutions.

Don’t know which product you need? We can help you.

Get all the Back Office must-haves to run your restaurant.

Routing Rulebook

Ensure orders are routed to the right stations in the kitchen with the ability to route items by video group, terminal, order mode and many other options

Load Balancing

Automatically route orders to kitchen stations being underutilized 

Order Source & Destination

Easily see which orders were placed in the restaurant and those placed for takeout and delivery

Bin Management

Improve the performance and speed of repeatable tasks by providing a consolidated view of bulk production items needed to fulfill orders

Accurate Quote Times

Pass accurate quote times for order timing to mobile apps, online ordering or delivery marketplaces

Order Ready Display

Add a digital sign in the front of house that enables delivery drivers and guests to monitor the status of their order

What makes NCR products and services different?

Your restaurant, made simple. Schedule a demo now.