Restaurant Kitchen Production & Order Management System

Drive throughput and <g>maximize the capacity of your kitchen.<g>

The kitchen is the heart of your restaurant and needs to operate at lightning speed. We can provide efficient management solutions to power your workflow.

Efficiency in the Kitchen

  • Quick and accurate routing of orders within the kitchen to multiple stations
  • Accurate quote times for on-premise, mobile and online orders
  • Recipes and training for consistent food production
  • Digital make line and expo station for seeing critical items, checking every item added to the bag and easy order-to-order navigation
  • Ability to print and add total number of bags in an order directly on the label
  • Kitchen receipt that provides consumer name, rewards member status, order number and more

Convenience for Everyone

  • Stats on order volume, order times, production status and staff levels available on your phone
  • Color coding and icons to easily identify takeout, curbside and delivery orders
  • Forecasting capabilities to consolidate bulk prep and production items
  • Integration of digital channel orders without impacting prep and production
  • Status notifications for delivery drivers and guests promoted on front-of-house digital signage

Focus on your food and guests, <g2> not your technology.<g2>

NCR is the #1 restaurant POS provider in the world
Our kitchen technology is used in 45,000+ restaurants worldwide
<g>30+ years<g>
Over 30 years of restaurant industry expertise, features and functionality

Impact of Kitchen Management

Improve Experience
Easily 86 an item that's sold out or out-of-stock directly from the kitchen, and it's automatically updated across your ordering channels
Reduce Waste
Your kitchen staff can easily see the day's forecast of prep items needed to get started by using forecasts based on the past 4 weeks of your sales data
Improve kitchen productivity
Plan and prep for anticipated order volume spikes with real time visibility, and securely store your patented recipes digitally
Complete timely orders
Easily indicate which orders are ready, being prepared or past due with color codes, and show staff suggested times to start or drop items with cook times at each station

KC4 Kitchen Controller

Built to withstand the harsh environments of restaurant kitchens, the durable NCR KC4 Kitchen Controller is the core component to enabling the precise order routing and operational flows of the NCR kitchen production solution. The KC4 offers high performance, best-in-class power efficiency, simple serviceability and optimized connectivity. Its rugged, solid state design along with flexible mounting options provide operators the utmost in reliability and versatility when transforming their kitchen operations.

KT2200 Kitchen Touch Display

The highly-visible NCR KT2200 Kitchen Touch Display is a large, LED back-lit LCD touch screen purpose-built for restaurant kitchen environments. The display features a tough, full-HD glass screen with PCAP touch technology and is fully-enclosed in stainless steel that is resistant to typical kitchen contaminants. Measuring 12.5 x 21.5 inches (but only 1.85 inches wide at its largest point) and with flexible mounting options for any kitchen, the NCR KT2200 enables staff to easily see multiple orders in progress as well as take action on them, increasing both accuracy and efficiency.

Bump Bar

Used to interact with the NCR KC4 Kitchen Controller, the NCR Bump Bar enables kitchen staff to easily “bump” or delete orders from the production queue. It features robust, programmable number keys as well as a volume-adjustable speaker that allows for alerts and key presses to be heard in noisy environments. The NCR Bump Bar is built to withstand heavy use, with a rugged aluminum enclosure and rubber end caps that fully protect the bar from the harshest of kitchen environments.


Learn more about how your restaurant tech <g2>can work for you<g2>

Delivery, mobile apps and self-service mean your kitchen is busier and more complex than ever. Getting every order right and sent out fast is the only way to compete. And this is where we help you shine. With NCR Aloha, every order is routed into the kitchen in the same operational flow—no matter where it was placed, or how customized it is.

built by industry experts

Our restaurant POS solutions are built by industry experts to help <g>increase guest engagement, speed and efficiency.<g>

Aloha POS hardware
Aloha Cloud
Ideal for restaurants looking for a simple cloud-based solution.
Learn More
Aloha Essentials
Ideal for restaurants that need more robust capabilities for off-premise and restaurant management.
Learn More
Point of Sale
Customer Care & Onboarding Support
Payment Processing + EMV
Basic Loyalty
Restaurant Grade Hardware
Email Marketing
Optional add-on
Online Ordering
Optional add-on
Contactless Order & Payments via QR Code
Optional add-on
Advanced Reporting & Business Intelligence
Optional add-on
Gift Cards
Optional add-on
Advanced Loyalty and Marketing
Optional add-on
Optional add-on
Optional add-on
Optional add-on
Digital Signage
Optional add-on
Optional add-on
Optional add-on
Optional add-on
Labor and Inventory Management
Optional add-on
Optional add-on
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What our customers are saying

"Restaurants with the <g>‘complete digital ecosystem’<g> are now able to churn out two to three off-premise orders a minute, compared to just one order per minute previously"

- Chief Restaurant Officer, National Fast Casual Brand
Accelerate all things digital
Business Challenge:

Reduce in-store disruption from the production of digital orders.


Implemented digital make line utilizing our kitchen technology in the back of house.

  • Increased production capabilities and speed of service
  • Reduced wait times for mobile orders by over 60%
  • Enabled staff to build menu items faster with over 99% accuracy
  • Enabled sales growth of over $1 million in digital sales per store

Don't let off-prem throw your <g2>kitchen off track<g2>

Thinking of partnering with a third-party delivery service? If you don’t have the right restaurant technology in place, the volume of off-premise orders could choke up your kitchen. And that could result in slow service, inaccurate orders, poor guest reviews and more. But when you have a flexible, integrated POS system—the difference is like night and day. Check it out!


Articles and resources for your restaurant.