What if your entire restaurant ran like a well-oiled machine? If every single endpoint worked together to help you delight your guests, manage staff and equip your kitchen to send out perfect dish after perfect dish—whether ordered on or off-premise? And if you could use the cloud to tie every part of your operations together so you could run a tighter, easier restaurant business, boost same-store sales and compete? With NCR Aloha Essentials, you can.
Easier operations from order creation to payment settlement. All in one point of sale solution.
Never lose a transaction with NCR Aloha’s high levels of redundancy that keeps your business “always on”
Get durable hardware devices that fit your design with countertop, wall-mounted or handheld POS options
Process all types of payments securely – including mobile wallet and EMV – so it’s easy for your customers to pay how they prefer
Break free from behind the counter and serve your customers anywhere in the restaurant with mobile POS capabilities
Easily integrate exciting new services through our API integrations included in the POS
Centrally manage your menu, promotions and price changes across all customer touchpoints, saving you time and hassle while keeping things accurate
Get all the POS must-haves to run your restaurant
Fixed & Mobile POS
Choose the mix of POS stations that makes sense for your operations
- Supports quick service, fast casual, table service and bar operations
- Includes training order mode
- Supports multi-lingual versions
- Supports suggestive sales prompting and items configured with forced modifiers
- Supports nested modifiers, tip share and creation of multiple revenue centers
- Supports complex pizza and wing functionality
- Supports alerts for overtime, managing time clock at the FOH and auto-clock out at EOD
Advanced Reporting
See easy-to-read visualization for sales and product mix with trend and employee breakdowns.
- Compare and contrast sales and labor KPIs across multiple stores with time over time comparisons
- See product mix trends and analyze changes by day of week and product mix by employee
- See labor percent from your monthly calendar to see labor cost as a percent of sales by day, week or month
- See actuals compared to operational targets and the forecasted sales and weather
Real-Time Mobile Alerts
Check in, even when you’re out with instant mobile access to performance and metrics such as net sales by hour, employee working hours and inventory levels.
- Breakdown of net sales by hours, day part, revenue center, category and order mode
- Scorecard ranking of each employee’s sales, tip averages and other analytics based on server table turn time
- See tables, number of guests and full check details any time from any mobile device
- See the number of staff clocked in versus guests onsite for better coverage
- Get alerts on your mobile device when issues occur that need immediate attention
Secure Payments
Accept and process EMV payments, mobile wallets and all types of current and future payment types securely
- Accept cash, EBT cash, credit card, debit card, gift card, RFID, mobile wallets and EMV chip cards as payment tenders
- POS and payment engines; transaction switching
- Payment data routed from payment terminal device to payment processor with payment information never stored on the POS
- Point-to-point encryption and tokenization
- BIN file distribution, central configuration support and PIN pad management
- Payment terminal device management and tracking
Payment Processing
Maintain your cash flow and process customer transactions safely and efficiently
End-to-end transaction support on payments – management of the entire transaction meaning faster authorizations and fewer opportunities for errors
Multi-level integration with direct connections to all major credit card associations including Visa®, Mastercard®, American Express®, Discover® and JCB®
Takeout Operations
Manage call-in, takeout and future and repeat orders easily with the ability to quickly import customer data to personalize the experience
- Associate loyalty and payment information with checks so your customers earn rewards no matter how they order
- Identify your customers and enter orders as fast as possible with our powerful integrated solution stack
- Protect future orders from getting lost with automated kitchen scheduling
- Recognition capabilities include caller ID lookup and association of multiple phone numbers and addresses with each customer
- Enables future order entry with scheduling, preparation and deposit management
Site & Systems Management
Remotely monitor and access your systems; and centralize management of your menu, promotions, items and price changes across your databases
- Cloud-based application with real-time monitoring, multi-site server and terminal operations
- Automated file system access and file transfer capability
- Easy and secure one-click access to site systems, configurations and status of resources
- Enterprise-wide insight and management of all POS, kiosk and back office machines
- Update your database on demand to make real-time menu and item changes
- Security protocols include multi-factor user authentication, centralized user management, security alerts and audits and outbound encrypted communications
Over 75,000 restaurants around the world run their restaurants using NCR Aloha
Over 30 years of restaurant industry expertise, features and functionality infused into the NCR Aloha Platform
Named #1 global POS software provider by RBR in 2018