RESTAURANTS

NCR Aloha POS Essentials

Everything you need to run your restaurant in one powerful POS platform

Easier operations from order creation to payment settlement. All in one point of sale solution.

What if your entire restaurant ran like a well-oiled machine? If every single endpoint worked together to help you delight your guests, manage staff and equip your kitchen to send out perfect dish after perfect dish—whether ordered on or off-premise? And if you could use the cloud to tie every part of your operations together so you could run a tighter, easier restaurant business, boost same-store sales and compete? With NCR Aloha Essentials, you can.

With us by your side, you can do anything.

Our ecosystems bring together the best-in-class hardware, software, and services you need to deliver on what customers want, when they want it.

Never lose a transaction

Aloha’s high levels of redundancy keeps your business “always on”

Durable hardware

Get durable hardware devices that fit your design with countertop, wall-mounted or handheld POS options

Break free from the counter

Serve your customers anywhere in the restaurant with mobile POS capabilities

Payments of all types

Process payments securely – including mobile wallet, EMV and online – so it’s easy for your customers to pay how they prefer

3rd party integrations

Minimize the risk and cost of integrating and adding third-party capabilities through our 250+ certified technology partners

Centralize everything

Centrally manage your menu, promotions and price changes across all customer touchpoints, saving you time and hassle while keeping things accurate

Join more than 75,000 stores that are powered by NCR Aloha.

Don’t know which product you need? We can help you.

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Get all the POS must-haves to run your restaurant.

Fixed & mobile POS stations

Choose the mix of POS stations that makes sense for your operations.

Quick service, fast casual, table service and bar operations
Training order mode
Multi-lingual versions
Suggestive sales prompting and items configured with forced modifiers
Nested modifiers, tip share and creation of multiple revenue centers
Complex pizza and wing functionality
Alerts for overtime, managing time clock at the FOH and auto-clock out at EOD

Advanced reporting

See easy-to-read visualization for sales and product mix with trend and employee breakdowns.

Compare and contrast sales and labor KPIs across multiple stores with time over time comparisons
See product mix trends and analyze changes by day of week and product mix by employee
See labor percent from your monthly calendar to see labor cost as a percent of sales by day, week or month
See actuals compared to operational targets and the forecasted sales and weather

Real-time mobile alerts

Check in, even when you’re out with instant mobile access to performance and metrics such as net sales by hour, employee working hours and inventory levels.

Breakdown of net sales by hours, day part, revenue center, category and order mode
Scorecard ranking of each employee’s sales, tip averages and other analytics based on server table turn time
See tables, number of guests and full check details any time from any mobile device
See the number of staff clocked in versus guests onsite for better coverage
Get alerts on your mobile device when issues occur that need immediate attention

Secure payments

Process EMV payments, mobile wallets and other current and future payment types securely:

Accept cash, EBT Cash, credit card, debit card, EMV chip cards, gift card, RFID, and mobile wallet payment tenders
POS and payment engines; transaction switching
Data routed from payment terminal device to processor with card data never stored on the POS
Point-to-point encryption (P2PE) and tokenization
BIN file distribution, central configuration support and PIN pad management
Payment terminal device management and tracking

Takeout operations

Manage call-in, takeout and future and repeat orders easily with the ability to quickly import customer data to personalize the experience.

Associate loyalty and payment information with checks so your customers earn rewards no matter how they order
Identify your customers and enter orders as fast as possible with our powerful integrated solution stack
Protect future orders from getting lost with automated kitchen scheduling
Recognition capabilities include caller ID lookup and association of multiple phone numbers and addresses with each customer
Enables future order entry with scheduling, preparation and deposit management

Site & systems management

Remotely monitor and access your systems; and centralize management of your menu, promotions, items and price changes across your databases

Cloud-based application with real-time monitoring, multi-site server and terminal operations
Automated file system access and file transfer capability
Easy and secure one-click access to site systems, configurations and status of resources
Enterprise-wide insight and management of all POS, kiosk and back office machines
Update your database on demand to make real-time menu and item changes
Security protocols include multi-factor user authentication, centralized user management, security alerts and audits and outbound encrypted communications

Payment processing

Maintain your cash flow and process customer transactions safely and efficiently

End-to-end transaction support on payments – management of the entire transaction meaning faster authorizations and fewer opportunities for errors
Multi-level integration with direct connections to all major credit card associations including Visa®, Mastercard®, American Express®, Discover® and JCB®

"We love Aloha POS. Not only has the reliability, ease of use, and broad functionality of this system helped us increase revenues by 8% year over year for the last half a decade, it’s also helped us provide a 5-star dining experience for our customers."

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