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FEATURED ARTICLES

How to prevent a labor shortage and what to do if you have one

How to address labor shortages & make your restaurant more efficient Read More >

RESTAURANTS
Understanding generations and how they prefer to interact with restaurants
RETAIL
Establishing personal and emotional long-term connection between the customer and the brand through social commerce
BANKING
The phygital or digical experience; Addressing customer's needs through the fusion of physical and digital banking

LATEST ARTICLES

BANKING

Can you list the challenges of your KYC?

KYC has become more complex and riskier, but technology may be solution you need

RETAIL

The virtues of virtualization for retail

Virtualization technology isn’t just for the corporate setting. Explore six reasons this technology is ideal for the retail environment.

RESTAURANTS

How restaurants can use an employee referral program to find quality new hires

Finding good employees for your restaurant continues to pose a problem. Learn how you can implement an employee referral program to boost quality new hires.

Download the eBook: Who is the post-2020 consumer?
2020’s shifting consumer preferences are solidifying in 2021. Get the ebook to see 6 ways your customers have changed so you can meet their needs—and secure their loyalty.
Read the ebook

BANKING

More banking articles >

ITM benchmarking: How data drives decision making

FIs have a direct line to their customer’s information via their ITM, but it’s how they use it that matters

Customer experience in the digital era: A focus on keeping banking customers digitally delighted.

As more FI customers bank online, giving them engaging, pleasant experiences is just as important as in-branch customer service

How consumer preferences are changing and what it means for banking

A year like no other led your consumers to make big changes in their banking preferences

RESTAURANTS

More restaurant articles >

How to compete for the same talent as a big chain restaurant

Tips for Competing for Employees, Regardless of Your Restaurant’s Size

5 ways to utilize social media to market your restaurant

Without a team specifically devoted to marketing, restaurant operators can feel overwhelmed. But there’s light at the end of the tunnel.

Providing great customer service in your restaurant is more important than ever

The restaurant industry is more competitive than ever and the best customer service will win.

RETAIL

More retail articles >

Third-party delivery integration in the c-store

And drive more sales for everything from household items to foodservice.

Retailers need to boost consumer trust when they're introducing retail innovations

Data analytics is one of the keys to the future of the store, and your customers are starting to get on board

4 best practices for grocery digital transformation

The demand for online grocery shopping is a digital game changer for grocery stores

PAYMENTS

More payment articles >

What are payment gateways and how do they work?

Learn more about the most important stop in the online payments process

What is batch credit card processing?

See how it helps reduce security risks and fees.

Card tumbling: What is it and how to prevent it

Your information is more vulnerable than you realize