NCR Corporation

NCR Hospitality Service Level Agreement

Published July 27, 2021

NCR Hosted Software SLA Table

Service Level Credit Request

In accordance with the terms and conditions of the agreement between you and NCR, please use the form below to submit a credit request for an outage if ALL of the following are true:

  • You have experienced an outage in an NCR hosted offering or service.
  • That outage corresponds to an outage documented at http://ncr.statuspage.io or https://status.aloha.ncr.com
  • Your contract terms with NCR include a service level agreement commitment for the service(s) or offering(s) which experienced an outage