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Support Services


Our Support Services provide you with 24x7x365 single point of support via telephone and web support for level 1, 2 and 3 incidents and a service desk that owns any incidents from triage to resolution, simplifying issue resolution. We can also provide local hardware and software support so you’re up and running as soon as possible.
 

With robust reporting and analysis and flexible service level agreements, we are focused everyday on delivering exceptional service and meeting the needs of our customers. Our services include:




 

Support Services Support Services Support Services
Features
  • Robust reporting and analysis
  • Flexible service level agreements
  • Call center with inbound and outbound, web and telephone based
  • Multi-language support
Benefits
  • Simplify issue resolution
  • Reduce the impact to your operations if issues occur
  • Increase your peace of mind

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