IT Estate Management

IT downtime can cost your business more than lost revenue. An important component of any technology solution is the ability for your IT teams to remotely monitor and access your systems.  Our remote monitoring and diagnostic capabilities provide strong control over IT operations.  We provide the ability to remotely service and manage IT assets efficiently while maintaining security.

Best of Both Worlds
Reduce the need for technicians onsite

Remotely monitor, diagnose and take action to resolve IT issues quickly

Drill-down into anything you want
Gain instant visibility into system performance

Automated alerts sent to your mobile devices when issues occur enable you to take immediate action

Get notified at the time an issue occurs
Distribute updates and changes quickly

Easily distribute updates and changes for your sites remotely – from new menu items to POS configuration updates

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Features
Multi-factor user authentication, security alerts and audits, and encrypted outbound-only communications
Audit reports detail all actions taken at a site and specify which user initiated the action
Block unauthorized access and remove former users instantly to maintain system security
Set self healing alerts to automatically run defined auto-fixes when an issue occurs
Automatically deploy software across your organization and IT environment
Benefits
Enables your IT staff to diagnose and solve problems without having to take over terminals and technology at your sites
Ensures secure remote access into IT systems by IT personnel
Enforces strong user authentication and PCI-compliant settings
Helps you resolve IT issues quickly without impact to daily operations