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IT Estate Management

 

IT downtime can cost your business more than lost revenue. An important component of any technology solution is the ability for your IT teams to remotely monitor and access your systems.  Our remote monitoring and diagnostic capabilities provide strong control over IT operations.  We provide the ability to remotely service and manage IT assets efficiently while maintaining security.

 

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Features
  • Multi-factor user authentication, security alerts and audits, and encrypted outbound-only communications
  • Audit reports detail all actions taken at a site and specify which user initiated the action
  • Block unauthorized access and remove former users instantly to maintain system security
  • Set self healing alerts to automatically run defined auto-fixes when an issue occurs
  • Automatically deploy software across your organization and IT environment
Benefits
  • Enables your IT staff to diagnose and solve problems without having to take over terminals and technology at your sites
  • Ensures secure remote access into IT systems by IT personnel
  • Enforces strong user authentication and PCI-compliant settings
  • Helps you resolve IT issues quickly without impact to daily operations