Branch Transformation

NCR Interactive Teller

Change your branch network distribution strategy

Cost-effectively deliver a face-to-face branch teller experience to your customers via the ATM, anywhere, anytime.

Designed to provide remote assisted service, Interactive Teller enables creative new branch network distribution strategies, getting you closer to your customers across existing, new and alternative markets.

Migrate transactions and lower costs

Interactive Teller enables migration of routine, expensive transactions from the teller counter to the ATM channel, giving you the combined benefits of personal service, lower processing costs, faster transacting and smaller footprint branches.

Increase productivity

Live tellers are deployed instantly across multiple sites, matching customer demand for when and where live teller service is needed. This allows you to maximise workforce productivity whilst consistently managing the performance of your staff from a central location.

Unlock amazing customer experience

Interactive Teller gives your customers live face-to-face interaction with tellers at the ATM, delivering a highly personalised, differentiated experience any time of day or night.

Enjoy increased sales and revenue growth

By extending your brand footprint and physical reach to engage more customers, Interactive Teller increases your opportunity to sell services and generate referrals for specialist financial reviews resulting in increased revenue generation.

Customer Story

NoteMachine, an independent ATM deployer, decided to bring in-house their ATM acquiring and switching functions and are now using Authentic to drive their network of ATMs.

Self Service ATMs

NCR SelfServ81

Multifunction Branch Assisted Service ATM

The SelfServ 81’s user-centered design enables financial institutions to better connect with consumers within the branch. The SelfServ 81 is a new premium interior walk-up ATM from NCR featuring options including Interactive Teller for remote assisted service integration, as well as Interactive Banker for in-person assistance compatibility.

NCR SelfServ 80 Series FAQ

NCR SelfServ 82

Interior Walk-Up Multifunction ATM

The SelfServ 82 delivers an omni-channel experience, while ensuring reliable and secure access to cash for consumers. This machine enables financial institutions to modernize, innovate and bring the bank-from-anywhere experience to life with an ATM underpinned by NCR’s Media Handling 2.0 technology.

NCR SelfServ 80 Series FAQ

NCR SelfServ 84 Walk-up

Exterior Through-the-Wall Multifunction ATM

The SelfServ 84 is a new premium exterior through-the-wall multifunction ATM from NCR. Designed for ease-of-use and delivering an exceptional consumer experience, the SelfServ 84 can handle the highest possible transaction volumes. It keeps serving your customers with a wide range of transactions like mixed cash and check deposit and bill payment. And it was created to handle the most severe weather conditions.

NCR SelfServ 80 Series FAQ

NCR SelfServ 84 Drive-up

Drive-Up Multifunction ATM

The SelfServ 84 is a new premium exterior drive-up multifunction ATM from NCR. Designed for ease-of-use and delivering an exceptional consumer experience, the SelfServ 84 can handle the highest possible transaction volumes. It keeps serving your customers with a wide range of transactions like mixed cash and check deposit and bill payment. Extreme weather is no challenge for the SelfServ 84 drive-up and its durable design ensures ease-of-use when operated from a vehicle.

NCR SelfServ 80 Series FAQ

NCR SelfServ 88

Freestanding Drive-Up Multifunction ATM

The SelfServ 88 is a new premium exterior drive-up ATM from NCR. Offer your customers a wide range of ATM transactions without having to leave the car. Designed to cope with the most severe weather conditions, the SelfServ 88 lets your customers withdraw cash, make deposits or pay bills—all from the comfort of their own vehicle.

NCR SelfServ 80 Series FAQ

"Working with NCR to implement the interactive tellers has created a solution that is great for our customers, great for our staff, and great for our bottom line.

SHON AGUERO, EVP/RETAIL BANKING EXECUTIVE, LANDMARK BANK