Everything you need to meet today’s new challenges
Your customers and employees want service that’s safe, smooth and low-contact—whether in-house, takeout or delivery. You need easy ways to orchestrate these new experiences, coordinate your kitchen and regain your revenue so you can drive more business and get back to where you want to be. You can do it all with NCR Aloha Essentials:
- Online ordering, curbside pickup and delivery integrations to drive digital sales and regain revenue
- Contactless ordering and payment to give guests confidence when dining in
- Flexible kitchen technology to easily meet the increasing demand for digital orders while keeping your kitchen organized
- Real-time reports via a mobile app to dynamically manage your business and check in—even when you’re out
- Gift cards and loyalty to engage guests and keep them coming back
- Secure payments processing and the world’s #1cloud-enabled restaurant POS
- A single subscription that provides all the hardware, software and services you need for one low monthly fee
Why you’ll win with NCR Aloha Essentials
- A POS that’s top-rated by servers and cashiers – Over 1.5 million employees in the industry are trained on NCR Aloha
- Access to over 250 certified solution partners – Add new experiences to help you compete
- The flexibility you need to adapt – Easily integrate contactless dining, off-premise ordering and more so you can meet guests where they are today and tomorrow—whatever it brings
- Focus on food, not tech – With real time insights on our mobile app, you can manage the business, control costs and forecast sales from wherever you are
- Support every step of the way – With 24/7 customer service, you’ll only have one number to call with any questions
- Solutions that scale – Whether you have one location or 100, NCR has the tools you need to move faster, modernize operations and enhance your customers’ experience
- Run your restaurant end-to-end – Seamlessly connect every interaction in your restaurant with industry-leading technology
Gain the ease and flexibility you need to adapt to anything with Aloha Essentials.
Start today.
Get the most adaptable POS on the planet to run your operations end to end.
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- Fixed and mobile POS stations
- Contactless Order & Pay
- Online ordering
- Takeout and Curbside Pickup
- Gift Cards and Basic Loyalty
- Secure Payments & Payment Devices
- Advanced Reporting
- Data & Analytics
- Cloud-based Systems Management
Fixed and mobile POS stations
Use a mix of both fixed and mobile POS stations, depending on your business operations. From enforcing your business rules automatically to ensuring accurate sales tax calculations, we’ve got you covered.
- Designed for all restaurant concepts – table service, quick service, fast casual and bars
- Supports complex combo, pizza and wing functionality
- Supports suggestive sales prompting, conversational ordering, items configured with forced modifiers, nested modifiers, tip share and creation of multiple revenue centers
- Mobile version of the software available on iOS and Android devices
Contactless Order & Pay
Give your guests a safe, easy and frictionless order and pay experience.
- Print QR code that can be affixed to a table, your door or in parking spaces for curbside
- Guests easily and securely scan the QR code with their own smartphone to open a check, place an order and pay – all without touching anything
- Tipping is easy with suggested gratuity percentages or the option to add a custom tip available for the guest to choose
- After payment, a receipt is emailed to the guest and gives you the ability to collect their contact information
Online ordering
Increase your average check size, expand your brand reach and accelerate your digital ordering strategy.
- Access a web portal that shows you detailed views of consumer orders and makes it simple to customize and preview images and font options
- Create and own your own branded channels to directly connect with your guests
- Leverage for a single site or multiple locations
Takeout and Curbside Pickup
Execute all our call-in, takeout, future and repeat orders easily with the ability to quickly import data and personalize the experience
- Manage digital orders through one system – on-the-fly quote time management, integration to Kitchen and capacity management
- Associate loyalty and payment information with checks to enable customers to earn rewards
- Enable guests to schedule and hold future orders to automatically move to production – protects future orders from getting lost with automated kitchen scheduling
- Includes recognition capabilities like caller ID lookup and association of multiple phone numbers/addresses with each customer
- Direct integration with third party delivery marketplaces
Gift Cards and Basic Loyalty
Create basic loyalty programs and easily manage distribution and redemption of physical and digital gift cards
- Apply real-time promotions on the POS automatically when a reward is earned
- Configure stored value physical and virtual cards from one location for all stores or at the store level
- Create basic loyalty program (i.e. points or punches)
- Track reward milestones like enrollment and birthdays
- View reporting that tracks enrollment, program details, and ROI
Secure Payments & Payment Devices
Maintain your cash flow and accept and process EMV payments, mobile wallets and all types of current and future payment types securely.
- Accept cash, credit, debit, EMV, EBT, gift cards, RFID and mobile wallet payments
- Use point-to-point encryption (P2PE) and tokenization to enable secure routing of payment data
- Centrally manage and track payment devices, PIN pads and more
- Easily add contactless payments via QR codes to your operations
Advanced reporting
Get a detailed understanding of your business performance
- Includes 380 standard reports and an export builder that enables customization
- Schedule reports and alerts emailed on a periodic basis
- Integrates with many accounting packages – QuickBooks, Great Plains, Lawson, MAS 90/200, Solomon, ACCPAC and others
- Integrates to payroll packages including Automatic Data Processing (ADP), Millennium and others
Data & Analytics
- Up-to-the-second real-time synch of transaction data between the POS and the mobile management app on your phone
- Breakdown of net sales by hours, day part, revenue center, category and order mode
- Scorecard ranking of each employee’s sales, tip averages and other analytics
- Ability to drill into check level detail on your phone
- Compare number of guests in your restaurant to the number of staff clocked in for better coverage
- Compare and contrast sales and labor KPIs across multiple stores with time over time comparisons
Cloud-based Systems Management
Remotely monitor and access your systems; and centralize management of your menu, promotions, items and price changes across your operations.
- Update your database on demand in real-time to make immediate menu and item changes
- Easy and secure one-click access to site systems, configurations and status of resources
- Enterprise-wide insight and management of all POS, kiosk and back office devices