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Check-In Solution: NCR Apex

 

NCR Apex offers you the flexibility to design disparate consumer-facing apps

showcasing your brand while managing them centrally. Achieve peace-of-mind,

freedom and flexibility – managing consumer applications across channels has

never been so easy.

Revolutionizing the passenger experience

 

NCR Apex offers you the flexibility to design disparate consumer-facing apps showcasing your brand while managing them centrally. Achieve peace-of-mind, freedom and flexibility – managing consumer applications across channels has never been so easy.

 

Personalization for passengers :

Enabling airlines and airports with passenger information and context to deliver a personalized experience, which is relevant, contextual, omni-channel and impactful.

 

Targeted Offers and Promotions

Equipping airlines and airports with recommendations for offers and promotion targeting by leveraging passenger behavior and preferences across industries.

 

Simplified Omni-channel solutions

SaaS based passenger facing services which allows airlines to define their own passenger experience and also manage business rules centrally

Service

+1-800-792-5642

 

Sales

+1-404-476-8726

Solution Set

Profile As A Service

Helps you get a deeper understanding of your customer, by looking at past interactions of a passenger. APEX Profile as a Service APIs share passenger profiles with Airlines/ Airports on-demand across channels. These profiles hold passenger’s behavioral insights and preferences, derived by deciphering their transaction data. 

Offer Management

Helps you manage offers and communications and also push them to the defined targets at the right time. APEX Offer Management allows customers to create offers. It also executes those offers as per the customer defined configurations. These offers could be for service communications, general information or promotions.

Targeted Offers

Helps you target offers scientifically based on our analytics and recommendation engine’s deep learning models and algorithms.  APEX Targeted Offer is driven by a Recommendation Engine which allows customers to execute offers to a scientifically chosen target audience. The Recommendation Engine can predict the best targets for an offer and also the best offers for a passenger.

Aggregated Analytics

Helps you get a holistic understanding of your and industry’s customer base to drive business decisions. APEX Aggregated Analytics provides aggregated data about passengers, their behavioral patterns, demographics and preferences. Customers can opt if the insights are driven by aggregating customer specific passenger data or cross customer passenger data. 

Proactive Apps (Strategic)

Brings you the competitive edge by helping you service your customers like never before.  APEX Proactive Apps can study passenger behavior and preferences and proactively suggest recommended options to the passenger. Customers can define the services and their configurations which they want Proactive Apps to assist passengers on.

Key Features

  • APIs featuring passenger facing services for Check in and boarding
 
  • Host abstraction to allow multi host integrations
 
  • Inception from Air 3.0 and Share Travel Framework designed and deployed for COPA
 
  • Micro services architecture for true flexibility in designing the flow and orchestrations of tasks for check-in
  • Multi-channel and Cloud hosted solution deployed on NCR ODSP
 
  • Configurations for airline and channel specific rules
 
  • OTA Compliant for easy third-party integrations
 
  • Integrations with Enterprise Ticketing for mobile delivery of boarding passes and messages over email/SMS
  • Pre-integrated with HP Shares through APIs
 
  • Usage stats and analytics
 
  • Role-based access control for APIs 
 
  • Big data and Analytics infrastructure to create Passenger Profiles

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