Different banks have different goals and different benchmarks for success, but one objective that should unite all financial institutions (FIs) is protecting their customers from fraud. However, as the banking industry becomes increasingly complex and consumers have more ways to access and manage their finances, the job of keeping people's money and details safe gets harder.
Mistrusted or siloed data represent key hindrances to moving to omni-channel and online/app based commerce. Data consolidation and exposition is critical to driving the success of quick and effective distribution of new apps and offering of new channels.
Personalization is a strategy that's vital to retail success in today's environment. Whether it's knowing what to suggest to shoppers when they're searching an online store, or sending them offers or vouchers that match the products they most want to buy, being able to tailor your messaging and shopping experience to each individual consumer is a must.
To help our clients and their customers better understand the endless possibilities that Omni-Channel provides, the Software group has created the following video, which can now be shared publicly for the first time.
We are not only rethinking and reimagining how people shop, bank, dine, and travel, we have an incredible potential to address a very real societal problem: the growing number of unbanked and underbanked individuals.
How Authentic can aid the transition to PSD2 and open APIs
The second iteration of the EU's Payment Services Directive (PSD2) is on the horizon. Due to come into full effect for all EU member states by January 2018, this is a major legislative change whose repercussions will be felt throughout the financial services industry.