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Turn time spent filling up to time spent up selling
One of the defining trends of retail banking - and many other sectors – in the 21st century has been the rising power of the consumer. The growth of new channels like online and mobile banking...
Cloud computing has experienced significant growth over the last decade with the technology helping businesses to reduce costs, increase efficiency and optimize scalability across their operations...
NCR Corporation, a global leader in omni-channel solutions, today announced that the Bank of Oak Ridge, Oak Ridge, N.C. (OTCPink:BKOR), and Gorham Savings Bank, Gorham, Maine, are the latest...
While BI has traditionally been something led by IT teams, it’s now shifting into the mainstream.
So how important is it to get this ‘perfect-sized branch’ strategy? It is plain to see that it is still very important, since this is a fundamental route to the customer.
Fewer branches and more automation” seems to be the way we see the bank-customer relationship has been heading in recent years–or is it?