1. Run your POS payment detail report for a day of business.
2. Compare your merchant bank account (1-2 days) after the day of business to your payment detail report from your POS:
a. If your cash deposits match your POS reports, reconciliation is complete.
b. If your cash deposits do not match your POS report, refer to Detailed Reconciliation Steps.
1. Verify settlement happened.
2. Verify funding occurred.
3. Verify the deposits with your merchant bank.
4. Match deposits to your POS.
A batch of authorized credit card transactions sent to the issuing banks of the credit cards so they can be settled (paid) to the merchant (you).
In the NCR Payment Processor Portal, review the Funding Deposits report and Funding Category report to verify funding occurred.
Your settlement has not occurred yet or you reviewed the report before settlement was initiated.
Settlement has not happened yet. Settlement must be completed to see amounts on this report.
Keep the following in mind when making an adjustment to a transaction:
Use the Funding Deposits report in the NCR Payment Processor Portal. The net deposit amounts listed on this report will be deposited into your merchant bank account excluding any refunds and/or chargebacks.
No. The tiles are stationary and cannot be moved.
No. Transactions cannot be modified in the NCR Payment Processor Portal. Settled transactions can only be modified in the NCR Payment Gateway Portal.
Formerly known as Connected Payments (or serverEPS). As part of the NCR Payment Solutions, this handles the secure transmission of a payment transaction between the merchant and the payment processor to complete the transaction
Formerly known as JetPay. As part of the NCR Payment Solutions, this takes the transaction from a POS integration or Gateway and connects to the Card brands for authorization, clearing and settlement.
A restaurant, retailer or other business able to accept credit card/debit card payments.
A batch of authorized credit card transactions are sent to the issuing banks of the credit cards so they can be settled (paid) to the merchant
This is the money deposited to your merchant bank account after the settlement of approved credit card/debit transactions.
Also known as a swipe fee, this fee is paid to the card-issuing banks for handling costs, fraud and risks involved in approving the payment. These fees are managed by the payment networks (MC, Visa, Discover, AMEX).
Each site that will process credit card transactions is assigned a 15-digit Merchant ID number to be used in the NCR Payment Processor Portal.
A TID is assigned to each credit card pin pad (terminal) in your location.
A chargeback is a dispute of a credit card transaction, initiated by the cardholder and the disputed amount is debited from your merchant bank account until the matter has been settled. When a chargeback is reported, a Chargeback Dispute letter is sent with the chargeback information and instructions to respond to the dispute chargeback and hopefully get the funds returned.
Adjustment sites add a tip to a pre-authorized transaction before settlement (i.e., table service restaurants).
A site that does not adjust transactions before settlement (i.e.; quick service restaurants, retailers, and other businesses).
This is the little chip on the credit card and when it’s used for payment, the chip creates a unique transaction code that cannot be used again. This makes the transaction more secure and much harder for fraud to occur. EMV cards are often called Chip and PIN and Signature Cards.
PCI-DSS Payment Card Industry – Data Security Standard refers to the technical and operational standards that businesses must follow to ensure credit card data is protected.
Point-to-point encryption is native to NCR Payment Solutions. This lets you know the cardholder data is encrypted from the start of the transaction to the payment processor where it can be decrypted.
Like encryption, tokenization takes the primary account number (PAN) and issues a different number called a token. If your data is hacked by cyber-criminals, they will have no use for the tokens.
It’s the device connected to the POS terminal used to complete a credit card transaction.
A credit card with RFID can be used to communicate with a payment terminal using a radio frequency instead of a magnetic strip. This allows contact-less credit card transactions.
Cash payments to the merchant from the card-issuing banks for approved and processed credit card transactions.
(Automated Clearing House) the network that coordinates electronic payments and automated money transfers.
This is the term given to the process of validating funds available on a credit or debit card. It is done at the time the transaction is entered or swiped through a Point-of-Sale terminal. When you process a credit card transaction, a response comes back from the issuing bank, all in a second or two. An authorization is either approved or declined by the issuing bank.
The authorization code is the response code from the issuing bank that is returned to you at the time of authorization. This code is usually a six- or seven-digit number and is recorded either by the Point-of-Sale terminal or software, as well as printed on any receipt or sales draft.
Allows customer to complete credit card transaction on hand-held payment device at their table.
A payment card transaction where the cardholder/card are not physically present. For example, an online or mail/telephone order.
Credit card charges are billed to the cardholder each month, and interest charges may be added. Unlike a credit card, when a debit card is used, funds are immediately withdrawn from the cardholder’s bank account.
Card brands (MC, Discover, Visa and AMEX) set and use their own qualifications to determine the interchange fee (swipe fee) for each transaction processed. Qualifications can be based on processing method, transaction data, type of merchant, and even card types such as rewards or non-rewards cards and debit cards. Visit the card brand websites to learn more about their qualifications.