To sign up for a live webinar event:
NOTE: These webinars have been recorded and can be viewed on-demand using the links in the Recorded Webinars section on the right.
If you are using Microsoft Teams for the first time, please allow additional time to install any components needed. You can join up to 15 minutes before the webinar is scheduled to begin.
Live Webinar Dates and Descriptions
NCR will be presenting 5 different webinars live to help you learn more about NCR Payment Solutions. Below is a description of each webinar and available dates and times each webinar will be presented live. All times listed are in Central Time (CT). After attending these live webinar events, you can utilize NCR Payment Solutions to manage the payment transactions for your business.
NCR Payment Solutions with Aloha - Overview
This webinar will highlight some of the terminology used in the payments world, review the flow of the payment transaction from the POS to the processor and give you a quick tour of NCR Payment Gateway Portal and the NCR Payment Processor Portal. (Approx. 60 minutes)
NCR Payment Solutions with Aloha - Payments Reconciliation
In this webinar, learn about settlements and funding and how you reconcile your payments from POS to your merchant bank account. (Approx. 30 minutes)
NCR Payment Solutions with Aloha - Chargebacks 101
Take an in-depth look at Chargebacks, what they are, why they happen, the reports you can use and how you go through the chargeback dispute process. (Approx. 30 minutes)
NCR Payment Solutions with Aloha - Resolve Settlement and Reconciliation Issues
Learn how to identify when a settlement doesn’t happen and what you can do to resolve it. In addition, learn what to do when your numbers don’t match between your POS, Gateway Portal, Processor Portal and your merchant bank. (Approx. 30 minutes)
NCR Payment Solutions with Aloha - Statements and Fees
This webinar will take a closer look at the statement of transaction fees you get each month for the transactions processed through NCR Payment Solutions. (Approx. 30 minutes)
Use the links below to view the recorded webinars:
Take this quick survey and let us know how we can improve.
For NCR Payment Solutions hardware or support issues, contact your NCR Representative
For NCR Payment Solutions with Aloha Learning Portal questions, contact Hospitalitytraining@ncr.com