NCR Payment Solutions with Aloha

Learning Videos

Aloha Payments | Learning Videos

Learn how to close a guest check to a credit card, start a bar tab, close a bar tab and see how a customer interacts with the pin pad when in-line tips is enabled for quick service restaurants.

NCR Payment Gateway Portal Learning Videos

Learn what data is included on the Host Settlement Reports and why you would use them.

Learn why you would use any of the Store Sales Summary Reports available in the NCR Payment Gateway Portal and what data is included on the reports.

 Learn why you would use any of the Approved Transactions Log Reports available in the NCR Payment Gateway Portal and what data is included on the reports.

Learn why you would use any of the Approved Transactions Log with Tip Amount Reports in the NCR Payment Gateway Portal and what data is included on the reports.

Learn how to search for a transaction in the NCR Payment Gateway Portal and how to make adjustments to transactions.

Learn how to manage Users and User groups in the NCR Payment Gateway Portal. 

NCR Payment Processor Portal Learning Videos

Get a quick overview of the updated NCR Payment Processor Portal. See what reports and other features are available and how to navigate the new look.

Learn why you would use the Authorizations Report in the NCR Payment Processor Portal and what data is included on the report.

Learn why you would use the Settlements Report in the NCR Payment Processor Portal and what data is included on the report.

Learn why you would use the Qualifications Report in the NCR Payment Processor Portal and what data is included on the report.

Learn why you would use the Statements in the NCR Payment Processor Portal and what data is included on the report.

Learn why you would use the Chargebacks Report in the NCR Payment Processor Portal and what data is included on the report.

Learn why you would use the Funding Category Report in the NCR Payment Processor Portal and what data is included on the report.

Learn why you would use the Funding Deposits Report in the NCR Payment Processor Portal and what data is included on the report.

Learn why you would use the Batch Summary Report in the NCR Payment Processor Portal and what data is included on the reports.

Learn why you would use the Batch Summary Report in the NCR Payment Processor Portal and what data is included on the reports.

NCR Mobile Pay Learning Videos

Learn the changes to operational flow when a customer uses Mobile Pay to tender a guest check. 

Learn the changes to operational flow when a customer use Mobile Pay to tender a guest check. 

Learn to reconcile third party processors for in-store transactions. 

Learn how to configure default tip percentages.

Learn how to configure branding graphics and messages for the Mobile Pay Transactional flow.

Learn how to view Mobile Pay transactional detail in the Mobile Pay Dashboard.

Learn to use Text2Pay for a completely contactless payment experience.

NCR Payment Solutions Learning Portal Survey

Take this quick survey and let us know how we can improve. 

Learning Portal Survey

NCR Contacts

For NCR Payment Solutions hardware or support issues, contact your NCR Representative

For NCR Payment Solutions with Aloha Learning Portal questions, contact Hospitalitytraining@ncr.com