Incidents happen … We’re here to make sure they’re quickly resolved so that you remain focused on what matters, your business.
Resolve incidents quickly and receive ongoing improvements to your store operations from applying key insights from analyzed aggregated global service data.
Features and Benefits
NCR VOYIX Retail Incident Management Services
Industry-leading tools and processes leveraged to manage endpoint incidents for quick-resolve.
Effectively manage incidents
• Maximize availability of your endpoints
• 24x7 self-service and POS monitoring
• Event management, including service dispatch
• Online access to availability and performance reporting
• Benefit from a single point of contact
Empowered decision making
• Maximum service insight – make informed decisions
• Management dashboard designed for ease of use
• Correlate business and operational data to effectively provide optimum availability and ongoing enhancements for your endpoints