Menu

Retail Help Desk

First call resolution means just that. Count on NCR to provide help desk support solutions that you can depend on.

 

NCR’s Help Desk Services provides the support that you require to keep your solutions available. Our help desk services provide a single point of contact to help you quickly and efficiently find a solution. With the expertise to solve your technology issues, we make it easier for you to keep your business systems up and running, so that you can focus on your core business.

Features & Benefits

Keep your retail systems up and running

 

  • One call provides you with access to industry and solution experts who are trained to assist with procedural, hardware and software issues
  •  

  • Quickly diagnose problems with remote access and management tools
  •  

  • Specialization in Self-Service (Self-checkout, kiosks) and Point-of-Sale
  •  

  • Customized coverage to meet your business needs
  •  

  • Breadth of knowledge to support NCR and over 300 other vendors
  •  

  • Support for the total store and total branch
  •  

  • Detailed management reporting and reviews

 

Simplified Help Desk Management through Outsourcing

 

  • Supporting NCR and multi-vendor technology, NCR Help Desk Services provides you with an end-to-end solution to increase availability and reduce demands on your internal resources.
  •  

  • Customized coverage to meet your business needs