NCR Retail Analytics and Insight (RAI) provides retail analytics, insight, reporting, and dashboards around your self-checkout data. We help our retailers monitor operational data in real-time so they can accelerate self-checkout adoption while improving store efficiency with a clear strategy that drives insights from data. Our dashboard provides actionable information on customer self-service adoption, allowing data to be used to reduce customer friction, increase throughput, and better manage staffing levels and cash management.
You’ll be able to see how many customers are using the kiosks at any given time so you can make sure there is always enough staff in case they need help.
Our software will also help you identify which items are most popular among shoppers who use the kiosks so that you can stock those items first.
If something goes wrong during checkout – like an item not scanning correctly – our system will send an alert directly to your mobile device so that it doesn’t hold up other customers behind them in line.
You can use our software to make sure your staff is always at their best by having them focus on what matters most – customers!