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Customer Relations

NCR’s Customer Relations solution portfolio for wholesale distribution improves customer

satisfaction by transforming your sales representatives into trusted advisors. With any of these

solutions, users have pertinent product, inventory and pricing data at their fingertips, along

with simple ordering tools and order tracking. 

 

This portfolio also includes a menu planning solution for foodservice operators, an inventory

solution for managing vending machine sales and commissions, and a mobile sales force

automation tool.

 

 

 

 

Features
  • Scheduling and appointment management tools
  • Time-saving tools for creating new orders form history
  • Extensive product details, including nutritional data
  • Service reps can adjust product pricing to meet margin targets
  • Automated alerts for missing critical items
  • Reporting for sales performance, order accuracy and profit analysis
  • Item pick-up and credit request processing
  • Integration with enterprise systems such as Power Enterprise and others
Benefits
  • Empower sales associates to be consultants
  • Increase average order size
  • Promote new items to grow sales
  • Eliminate margin erosion with sales profitability analysis
  • Manage sales personnel through performance reporting

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