Efficient store operations enable the magic that shoppers expect from their retail experience.
Food, Drug, Mass Merchandise and Convenience retailers are experiencing unprecedented disruption and face new challenges with increased competition and consumer demands. Retailers must focus on the consumer experience and offer fast and flexible ways to shop, while improving efficiencies to offset rising operational costs. Simplifying and streamlining operations and optimizing inventory investments are crucial for success, especially as retailers strive for omni-channel excellence.
NCR’s Store Operation Transformation solution helps retailers become an integral part of their shopper’s life by delivering the products that they want in a way that’s convenient for them. By managing day-to-day operations, along with options such as home delivery or pick up in-store, our solution helps retailers meet consumer needs both inside and outside the store. Our POS systems ensure fast and accurate service with a seamless brand experience. And, advanced demand forecasting means there’s never too much or too little inventory.
We can automate and organize retailer operations so they can focus on the consumer – bringing delight to every shopping interaction. A key component of this is having the right items in-stock to meet demand. Out-of-stocks mean more than a lost sale, they can lead to losing a shopper for life. On the other hand, overstocks mean margin erosion. And, with omni-channel options such as buy online, pickup in-store (BOPIS), these challenges only become amplified. We help combat these challenges so that retailers can provide personalized and meaningful experiences that let shoppers feel like their time and hard-earned money were well spent.
I added convenience because part of our portfolio does include POS for convenience and kitchen production. Our merchandising (inventory) systems do work for both FDMM and convenience