R10 Enterprise Platform

 

NCR Retail’s Enterprise Platform is an innovative, agile store infrastructure that connects all of your customer touch points into a seamless experience that makes business easier for you.

 

With a single, integrated and uniquely powerful software engine and consolidated data and business logic, it unifies and streamlines the deployment and ongoing management of your in-store, mobile and online storefront systems.

Integrate state-of-the-art retail touch points and applications

 

These include POS stations, self-checkout, self-scanning, information and other interaction kiosks, mobile commerce and e-commerce, and a range of store and chain management applications, as well as targeted promotions through loyalty programs, delivered consistently across all sales channels and touch points.

Grow at your own pace

 

With NCR’s Enterprise Platform, you can start simple, then grow and migrate to more complex and powerful deployment models, with existing and new investments seamlessly working together.

Flexibility

 

  • Unified single platform that consolidates data and business logic allowing maximum responsiveness and time to market

 

  • Our software orientated architecture with published APIs allows for integration of 3rd party applications or compatible hardware devices    

Usability

 

  • Increase usability through optimized flows, fewer keystrokes and errors    
 
  • Consistent applications UI for a smooth user experience

Uniformity

 

  • Each touchpoint has its own segment specific user interface to match user behaviour, retail segments and technology

Learn how the R10 is right for you

Key Benefits of R10+

Digital first but not digital only, we help retailers differentiate and compete by connecting every touchpoint into the frictionless “always on” experience consumers want today, while enabling tomorrow’s innovations. From mobile to brick-and-mortar, from back office to loyalty and beyond, we help retailers bridge their digital and physical operations, transforming transactions into meaningful interactions—no matter where they happen.

1) Cross-channel solution

Delivers multiple touch points to address broader audiences, including POS / Quick Service Retail, SCO, Self Scan, Kiosk, Mobile POS, Fuel and more.

2) Richer and more dynamic user experience

Faster transaction time and less clicks improves cashier adoption, performance and productivity.

3) Centralized system

NCR’s Enterprise Platform is the single point of integration for ERP, Loyalty and Back Office Systems. From there create, manage and maintain the all touchpoints - POS/QSR, SCO, Self Scan, Kiosk, Mobile POS, Fuel and more.

4) Simplified cash management

In-store cash reconciliation and cash management process.

5) Globally proven

NCR Retail’s enterprise platform is live in over 7,000 stores worldwide, with 150K live lanes around the world.    

6) Reduces fraud

Central real-time monitoring of transactions helps to detect fraud and deliver better coupon and voucher controls.

7) Real-time reporting

Store, regional and country managers all access central reports in real time.

8) Dynamic system changes

Central configuration enables faster responses to market, customer and regulatory requirements.

9) Improved processes

Better receipt, refund and exchange process for customers by implementing and/or changing business rules and flows through configuration, increasing security.

Flexible Deployment Models+

NCR’s Retail Enterprise Platform supports the installation of self-contained in-store retail solutions and retail applications hosted on central headquarter servers and is accessed by users via standard web browser interfaces or light software clients. High scalability gives retailers a flexible way to start and then expand dynamically as they grow.

Thick

  • Stand-alone store, office and retail POS touch point to offer redundancy when off-line to central systems.    

Thin

  • Accessing services from a remote, enterprise or cloud server.
  • Reduces the need for bulky and costly hardware and software installations at every store location by communicating directly with central servers at HQ.

Hybrid

  • Flexible approach at lane and store level
  • Combining traditional checkout lanes with thin office clients, mobile and eCommerce
Loyalty & Promotion+

Be everywhere your shoppers want you to be with an agile retail platform that transforms your business—and your bottom line.

  • Customer identification and loyalty 
  • Superior, consistent shopper experience, seamlessly delivered across all sales channels and touch points    
  • Integration with many Loyalty Provider based on industry standard APIs
  • Feed-back to Loyalty system immediately upon transaction finalization

Advanced promotion capabilities

  • Centralized promotion management and distribution
  • Embedded Promotion Execution Engine with advanced functional capabilities
  • Conflict Management for promotions, based on predefined rules
  • Personalization and registration to promotions
  • Digital and paperless coupons    

Functionality, performance and integration    

  • Centralized promotion management and distribution
  • Embedded Promotion Execution Engine with advanced functional capabilities
  • Conflict Management for promotions, based on predefined rules
  • Personalization and registration to promotions
  • Digital and paperless coupons