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Predictive Services for Retail IT

The smarter way to improve retail IT availability is to predict failures before your retail devices are impacted. Using proven technology to proactively monitor critical components of your hardware. Our Predictive Service team anticipates issues before they happen and proactively schedules fixes to minimize service interruptions.

 

Using proven technology, NCR Predictive Services watches critical components of your customer touchpoints, anticipating any issues before they happen and proactively scheduling fixes that minimize the number and duration of service interruptions.

 

  • Minimize downtime due to component failures
  • Reduce the number of service interruptions
  • Reduce the impact of device outages
  • Combine with remote services capabilities for optimized availability
  • Gain full visibility of remote service actions
  • Secure communications with your devices
  • Implement easily 
  • Providing Interactive InsightSM based on NCR’s industryleading service intelligence

 

Features & Benefits

 

  • Team with understanding of device usage patterns
  • Proactive device maintenance
  • Detection and resolution of issues before they happen
  • Enhanced diagnostic capabilities for faster fix
  • Secure solution including full audit trail
  • Minimizes downtime and impact of device or component failures
  • Reduces the number of service interruptions
  • Combines with remote services capabilities for optimized availability
  • Grants full visibility of remote service actions
  • Delivers secure communications with your devices