Operational Insights

NCR has the operational insights solutions that enable retail store managers and regional retail agents to achieve the highest retail management efficiency and increase sales, even while on the go. Available for Android and iOS, it grants instant access to real-time sales and checkout figures, right on your smartphone. This enables you to direct your attention to events of interest and other irregularities requiring immediate action.

The real-time dashboard features per-store sales and performance comparison data broken down by key metrics – net sales, number of transactions and average basket content – with granularity ranging from transaction-level details to executive summaries. Its notification capabilities include real-time alerts of any irregular activity, such as high return rates, high-priced item voids and unrecalled transactions – any of which may indicate and help avoid fraud. Access trends reports that help you determine the effectiveness of special promotions, and identify best and worst performing stores and checkout staff.

Features & Benefits


  • Real-time dashboard with instant access to per-store sales performance data and fraud indicators
  • Notifications in real-time on any irregularity
  • Customizable thresholds for alerts and notifications
  • Item/promotion trends featuring per-item sales effectiveness statistics
  • Rapid identification of potentially fraudulent voids, returns and unrecalled transactions
  • Continuous visibility and control of sales performance, store operations, and even store associate productivity
  • Operational efficiency and time savings: No need to call store staff or review lengthy reports to figure out sales performance or keep POS personnel up to speed, with all the information you need on your smartphone
  • Fraud detection and prevention: Minimize lost sales, avoid inventory shrinkage and stay ahead of potential business risks

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