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Shopper Engagement

Today’s shopper expects both omni-channel consistency and high levels of personalization – and these expectations will continue to grow in the future. With NCR’s customer engagement solutions, you can reach and connect with shoppers and keep them coming back time and again.  

 

NCR’s customer engagement solutions enable you to create complex real-time promotions, which can be implemented through all channels where your shoppers live, work, play, and shop. Targeted and individualized offers encourage spend and rewards loyalty. We can help you optimize your promotional effectiveness as well as boost retention by managing a broad range of marketing initiatives that cross channels and touch points. Integrate these solutions with your existing POS and eCommerce to maximize your investment, and work with our Professional Services Loyalty Consulting team to customize the program that’s right for you.

 

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Features
  • Robust and scalable solution to not only build loyalty, but brand advocacy
  • Single enterprise offer management system, streamlining management of marketing initiatives
  • Real-time marketing messages, delivered consistently across all channels
  • Easy management for point and continuity programs
  • Targeted offers based on customer-defined preferences, for increased relevance
  • Integration with other tools, including: loyalty analytics, digital coupons, and digital receipts, providing actionable insights and improving campaign effectiveness