Easy-to-use retail software for simple, effective multi-channel marketing
A comprehensive, flexible and robust customer preference management solution enabling dynamic creation, delivery and management of customer preferences across channels.
With NCR Dynamic Preference Manager you can solicit customer preferences in real-time or stage them for future delivery for easier management of your relationship with your customers and their experience with your brand.
Get a holistic view of your customer - Our easy-to-use application combines traditional customer data with the real-time voice of your customer to understand not only what they are currently doing while in your store, but also what they could and want to be doing.
Improve promotional programs by leveraging customer preferences - Improve the effectiveness of your promotions by providing integration options with your loyalty systems, and dynamically leverage data to create relevant offers and promotions across channels.
Monitor the voice of your customer by channel - NCR EPM provides a dashboard that includes graphical reports on top preferences changed, channel activity related to customer preferences, and monthly trending of preference changes.
Personalize your customers’ shopping experience, anytime and anywhere - Give your customers a personalized and consistent shopping experience by offering them the option to store their preferences and themes, which are then shared across all touchpoints.
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Features and Benefits