DEPARTMENT & SPECIALTY RETAIL

Consumer Engagement

Create interactions that bring shoppers back again and again with timely, highly personalized offers, relevant rewards and other loyalty-boosting strategies.

Building fans of your brand isn’t just about discounts – it's about interacting with shoppers in ways that mean something to them and make their day easier.

 

With NCR’s loyalty and marketing solutions, you can streamline the process of speaking to your shoppers as individuals by offering them promotions, member exclusives and other rewards that are relevant to them. We help you find ways to differentiate yourself from competitors, whether they’re online or down the street.

 

  • Improve your consumer experience and loyalty using preferences with relevant offers
  • Capture the real-time voice of the consumer and a holistic view of your shoppers
  • Increase sales and margins with more frequent visits and bigger transaction sizes
  • Save on labor and make operations smoother with easy-to-use tools and automation
  • Consolidate disparate systems and resources
  • Get support for diverse integrated platforms and targeted investments
More than 20,000 stores drive more sales through NCR Consumer Engagement Solutions. Shouldn't you?
Don’t know which product you need? We can help you.

Get all the Customer
Engagement must-haves to
grow your brand.

Advanced Marketing Solution

Design, rollout and manage marketing that attracts new customers and engages your regulars.

  • Preference-based relevant offers, personalized down to the customer/store level
  • Management of real-time voice of the consumer
  • Real-time offers coordinated for cross-channel consistency
  • Consolidation of disparate systems and resources
  • Associate empowerment for boosting upsell/incremental sales efforts
  • Real-time messaging to associate and customer displays, eCommerce shopping carts, printed and electronic receipts
  • Virtually limitless number of offers, messaging and rules triggered by events, usingcomplex rules
  • Load to card
  • Third-party offer management
  • Real-time dynamic customer data management

Enterprise Preference Manager

Easily capture, manage and target your marketing on real-time customer preferences.

  • Retailer created dynamic preferences
  • Choices for preference/response types, delivery channels and targets
  • Real-time preference updates and delivery
  • Significantly enhanced historical transaction data analysis
  • Personalized shopping experience across channels, with relevant offers and messaging tailored for each customer

What makes NCR products and services different?

Consumer engagement, made simple. Schedule a demo now.