NCR Order Management

 

Real-time cross channel view of your inventory.

 

 

 

 

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Product Summary

 

NCR ORDER MANAGEMENT SOLUTION - Track orders and locate products for improved accuracy and customer service

 

 

Keep tabs on where and when your orders are moving throughout your enterprise  

 

 

Clear, up-to-date view of your orders  

 

Inquire about merchandise and initiate sends, transfers, or transaction holds at other locations using an advanced system that is integrated with our inventory management solution. Real-time updates keep your view of enterprise-wide inventory and order processes current.

 

Synchronized reporting and alerts  

 

Your staff can track item locations, stock levels, shipping information, receive system notifications, and more—with coordination across your enterprise and increased accuracy in stock levels with universal availability of such information.

 

Flexible options for shopper convenience  

 

With flexible options for delivery and pickup, we make shopping easy for your customers. For example, they can have merchandise sent to themselves, use friend and family member information for shipping gifts, or have items held at a fulfilling store for in-person pickup. 

 

Support complex transactions  

 

Our robust system keeps tabs on your order history for any order needing attention (new orders, those that have not been filled within a specified time frame, etc.) and routes it to be appropriately processed. This can involve sending notification emails, splitting orders that could not be fulfilled in a single location, and more.

 

 

Key features 

 

  • Scalable, customizable system design • Integration with POS software
  • Fulfillment from remote store or distribution center
  • Rules-based lookup
  • Store pickup
  • Fully integrated with NCR Inventory Management Solution