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Takeout & Delivery

Life gets hectic sometimes. It’s important to offer convenient ways for your customers to enjoy your food – whether they are in your restaurant or not. Extend your business outside your walls by introducing flexible takeout and delivery options for your guests with NCR’s off-premise technology solution. You can open a new source of revenue for your business, increase your speed of service and order accuracy, and offer an easy way for your customers to get the food they love.

 

The NCR Aloha Takeout solution has what it takes to help you improve your speed of service, manage future sales and optimize delivery. Aloha Takeout tightly synchronizes fast-paced restaurant takeout and delivery operations from order entry to driver route planning, making the most of every minute. Adding delivery functionality to your solution is also another way to increase your revenue and provide a special service for your customers.

 

Customers expect flexible dining options - with Aloha Takeout, you can give it to them. Replace manual processes with automated scheduling, tracking and production of future orders. Aloha Takeout makes it easy to manage future orders and ensure deposit accountability, increasing customer trust – and driving repeat business.

 

  • Create new sources of revenue

  • Improve production of future orders

  • Optimize route planning

 


Learn More: Restaurant POS | Aloha POS
 

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Features
  • Associate loyalty and payment information with checks so your customers earn rewards no matter how they order
  • dentify your customers and enter orders as fast as possible with our powerful integrated solution stack
  • Protect future orders from getting lost with automated kitchen scheduling
  • Enable your customers to place orders online and automatically route them to the prep area of the local restaurant when it’s time to start cooking
  • Deliver food fast with integrated mapping tools that generate accurate, multi-stop routes in a second
  • Remove the guess work by providing turn-by-turn directions and grocery items for each delivery run
  • Improve driver performance by assigning orders to them with one touch of a button
  • Manage the delivery areas of each restaurant to avoid overextension
Benefits
  • Create new sources of revenue by extending the walls of your business without limitations
  • Collect more information about our customers to help you target specials and promotions
  • Improve kitchen efficiency by properly staging orders coming from inside and outside the restaurant
  • Build customer loyalty - ensure your customers’ food arrives hot and fresh by getting it to them as fast as possible
  • Ensure that your drivers are productive and efficient

Product Summary

 

Competitive advantage goes curbside with new POS capabilities

 

Drive sales – and staff efficiency with NCR Aloha Takeout. This application has what it takes to help you improve your speedof-service, manage future sales and optimize delivery. Aloha Takeout tightly synchronizes fast-paced restaurant takeout and delivery operations from order entry to driver route planning, making the most of every minute.

 

Create new sources of revenue - Customers expect flexible dining options - with Aloha Takeout, you can give it to them. Extend the walls of your business with fast, profitable takeout and delivery operations.

 

Get closer to your customers with look-up tools - Recognize your customers when they call with integrated caller ID, fast look-up capabilities and access to previous order data. Aloha Takeout provides automatic searching against six fields, increasing the likelihood staff can locate the right customer on their first attempt.

 

Enhance customer satisfaction with faster phone service - Aloha Takeout is engineered for speed, with tools to identify customers, access secured, stored payment information, and repeat previous orders quickly and accurately. With shorter hold times, staff can serve more customers, generating higher sales and improving customer satisfaction.

 

Improve production of future orders - Replace manual processes with automated scheduling, tracking and production of future orders. Aloha Takeout makes it easy to manage future orders and ensure deposit accountability, increasing customer trust – and driving repeat business.

 

Optimize route planning - Help drivers quickly get to their destinations with integrated mapping tools that generate accurate, multi-stop routes in less than a second. In addition, Aloha Takeout can provide turn-by-turn printed directions and grocery items for each run, removing the guesswork from route planning.

 

Enhance driver performance - Assign orders to drivers with just one touch on the application’s graphic user interface. Use driver data to identify opportunities to improve the efficiency of delivery operations and boost capacity.

 

Key features

 

  • Recognition capabilities include caller ID lookup and association of multiple phone numbers and addresses with each customer
  • Driver performance tools include order assignment and adjustment, maps and direction support, and itineraries with grocery items
  • Estimates delivery timeframes and driver returns to improve customer and operational visibility
  • Associates Aloha Loyalty and payment data with guest records to streamline order-taking and assign loyalty points accurately
  • Future order entry provides scheduling, preparation needs and deposit management
  • Provides real-time operations and driver performance metrics