RESTAURANT it services & management support

Keep your restaurant technology running at its best.

A managed services offering that includes 24x7 help desk, outsourced maintenance of IT and application management.
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Contactless Restaurant POS

Run your entire technology, tailored to your needs

  • Are you juggling multiple vendors and potentially spending too much money and time trying to resolve technology challenges?
  • Are you going through a digital transformation and worried that your staff may not be able to keep up?
  • Have you added new consumer-led touchpoints and need visibility into how to maximize your tech uptime and availability?

We can serve as a single point of contact to resolve all your IT challenges – whether it’s NCR tech or not.

Managed service options
Application Managed Services
Digital Signage Content Management
Connected Service Desk
Network and Security Services

Focus your resources on growth initiatives and leave the rest to us.

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  • Outsource the management of your software applications to IT professionals who deeply understand the NCR Aloha platform
  • Improve your IT support for franchise owners/operators and reduce costs
  • Leverage NCR and restaurant industry experts to advance your strategic objectives

Leverage NCR’s expertise to develop and design your digital signage content.

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  • Services include development of strategy, designing of creative, scheduling of content, adding and deleting menu items and distribution of promotional content
  • Free up your constrained resources with an agile team that can meet any request for a predictable monthly fee
  • Increase operational efficiency with consistent, high-quality production of creative content and management of your digital signage system

Rely on NCR as your single point of contact for your Service Desk needs with ownership until resolution.

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  • Our 24x7 helpdesk supports ITIL-based services for both NCR VOYIX and non-NCR VOYIX technology, including incident management, problem management and change management
  • Access to NCR VOYIX via phone, web, chat, email, mobile and EDI is available
  • A connected system management gives you enriched data and persona-based dashboards that provide vital information on your performance

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Safeguard your operations and protect sensitive data with our managed security services.

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  • Restrict dangerous connections to and from the Internet with our managed firewall solution
  • Protect your endpoints with application whitelisting, patch management and managed anti-virus
  • Create additional layers of defense including internal vulnerability scanning, log management of security events and managed Wi-Fi
experience means everything

20,000 service professionals in 160 countries serving NCR VOYIX customers around the world.

8M
service requests resolved remotely each year, avoiding the need for service dispatch
18M
consumer endpoints are supported to maximize tech uptime
30 languages
spoken by our world-class Services Operations Centers in Serbia, Mumbai and Kuala Lumpur
RESTAURANT IT SERVICES & MANAGEMENT SUPPORT

Learn about how your restaurant tech can work for you.

NCR Voyix helped Starbucks EMEA transform a complex web of supplier systems into one simple one.

Read Starbucks EMEA Story
RUN YOUR RESTAURANT FEARLESSLY

Looking for an all-in-one restaurant POS and management platform?

From digital ordering and loyalty to point-of-sale and partner integrations, Aloha gives you everything you need to run your restaurants end-to-end. With both global scale and a local focus, our restaurant industry experts work with you to solve your difficult challenges.

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restaurant pos system
blogs

Articles and resources for your restaurant.

Restaurant Article Hub
Online Ordering
Are you giving your customers the experience they want?
In a pandemic it’s harder for restaurants to meet customer expectations, but IT can help
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Restaurant contactless solutions
5 Reasons to outsource restaurant IT management
Good IT services provider can support you across everything you need to run your business, including maintaining and managing the global footprint of all your franchisees.
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Increasing restaurant service speed
Automation in the Restaurant Industry
Do you know that automation is changing the restaurant industry?
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