Aloha Mobile POS
Whether you work for a multi-national, large restaurant chain or a small coffee shop around the corner, running a successful business comes down to controlling costs and delivering a great experience. It starts with having a flexible point-of-sale system at the core of your technology solution that helps you keep your business running, your reports accurate and your customers happy. We have a portfolio of POS solutions, including hardware and software, which are used by over 120,000 restaurants of all shapes and sizes.
NCR Aloha, our multi-functional restaurant POS solution, gives operators all the tools they need to boost sales and increase the pace of service. Staff can use the POS solution to enter orders and payments, streamline food preparation and delivery, and improve operations. NCR Aloha POS is ideal for quick service, fast casual, casual dining and fine dining restaurants and can be used on fixed POS terminals, built-for-purpose handheld devices and consumer mobile devices.
Tableside ordering technology – the ability to take orders and collect payment directly at the table – is one way restaurant operators are looking to meet their guests’ needs, and meet these higher consumer expectations. Implementing tableside ordering can help your business in many ways, but it can be a challenging proposition if it is not thoroughly reviewed and considered in advance.
INCREASE TABLE TURNS - NCR Aloha Mobile ordering solutions allow servers to take orders at the table and send those orders directly to the bar or to the kitchen. Working more efficiently increases their speed of service, so tables turn more quickly, raising additional revenue during peak periods.
BETTER GUEST EXPERIENCE - When guests don’t have to wait to order or to pay their bill, they can focus on the enjoyment of their food and their company, Satisfaction levels go up, and they are more likely to share a pleasant experience.
LESS TRAINING COST - The intuitive nature of NCR Aloha mobile ordering systems mean that less time is spent on training. Even non-tech savvy personnel will be able to follow the logical and simple user interface. Reducing the amount of resources spent on training allows you to invest in additional services for your guests.
CONTROL WHAT YOU CAN - NCR POS solutions give you full control over key performance indicators. Having a clear picture of revenues, inventory, wait times and staff utilization for each daypart helps you to create better plans and prevent costly last-minute changes.
REDUCED DOWN TIME - NCR Aloha POS terminals never take a day off. They are designed for the intense pressure of the restaurant environment and require minimal maintenance to keep them running around the clock.
EASY TO USE - One of the reasons that Aloha POS solutions from NCR are widely used throughout the world is their ease of use. Even temporary and new employees can understand the simple graphic interface and order flow. A smooth order process keeps servers content, leading to better staff retention rates and more loyal customers.
FAST AND ACCURATE - At peak times, every second counts. Mobile ordering devices from NCR empower wait staff to place orders quickly from any location in the restaurant. Servers can prioritize orders, send special requirements and even amend orders without leaving the table, resulting in fewer mistakes and a great number of satisfied customers.
Go Mobile to Take Orders & Payment
Put the power of your restaurant point-of-sale software in the palm of your hand and leverage mobile technology to take orders and payment in your restaurant.
Bust lines during peak traffic periods
During your busiest dayparts, use mobile devices to quickly take orders at quick service and fast casual restaurants.
Serve guests anywhere
Quickly and easily serve guests in low-lighting establishments like bars, nightclubs and dine-in theaters.
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Handheld technology more than doubles the amount of tables that our servers can handle, making their jobs easier and more efficient than ever before. The speed and reliability of NCR’s technology creates a unique and smooth customer experience allowing servers to be more attentive to each table.
HAL CAMPOS, GENERAL MANAGER AT YOSHI’S IN CALIFORNIA
The power and flexibility of Aloha in the palm of your hand
It’s no secret. Aloha users are passionate about the ease-of-use, redundancy and flexibility built into their Aloha systems.
Now we are giving you the capability to extend the value-added features of Aloha to a mobile device, Aloha Mobile.
Available today on NCR’s next generation handheld device and iOS for Apple® consumer devices, you can choose what hardware devices you want to use to deploy mobile ordering and payment technology. Your employees will have a seamless experience with the same user interface and workflow, regardless of the hardware platform.
Choose the hardware platform that works for your business
Every business is different. With Aloha, you now have the choice to use traditional POS terminals, NCR’s built‑for‑purpose handheld device and/or iOS devices within the same location.
Increase consumer engagement and satisfaction
Your business revolves around putting the customer first. Aloha Mobile enables your servers to spend more time with their guests resulting in better service, increased order accuracy and consistent upselling.
Increase your table turns
With Aloha Mobile, the order-to-service cycle runs more quickly, enabling you to serve guests faster and shorten wait times to keep potential guests from walking out. Orders are more easily communicated from the guest to the kitchen or bar in a single step.
Create and maintain the loyalty of your staff
Happy employees can make or break your business. Servers that use Aloha Mobile give better service, resulting in increased tips and a stronger attachment to the customer and the restaurant.
The power of combining Aloha Mobile and the NCR Orderman7
Protect consumer payment card data - The Orderman7 mobile device is validated against the Payment Application Data Security Standard (PA-DSS). Servers can accept and process secure credit card payments tableside, keeping the consumer payment card in guest view at all times and reducing the risk of skimming by the employees.
Easy return to service model - Exchange replacement units “on the fly” by simply swapping out the SD card from the device with a problem and insert it into the replacement device.
Leverage optional RFID technology to increase speed of service - The Orderman7 has RFID technology built into the device that your servers can use to increase speed of service and amaze your guests.
Tap to open a table - Install RFID tags on tables in your restaurant to enable your staff to easily open a check by tapping the Orderman7 device near the table.
Tap to print - Using specially designed printers, servers can walk up to a printer, tap the Orderman7 device on the printer, and a receipt is immediately printed. Strategically place printers throughout the restaurant without the need for an attached POS terminal.
Flexibility and choice - For those operators who want to use a commercial hardware platform, NCR Aloha Mobile is also available on the iOS platform. Operators can use iPads, iPad minis, and iPod Touch/iPhone devices to run Aloha Mobile. The ultimate in flexibility—if desired, Aloha Mobile can be deployed on both hardware platforms in the same location.