Make sure your restaurant devices are always ready when your customers are with fast, high-quality hardware maintenance support from NCR. From flexible on-site hardware maintenance options to whole unit replacements to maintaining hardware from multiple providers, NCR can customize our hardware support to meet the needs of your unique restaurant operations—reducing your total costs of ownership and increasing your return on investment while we’re at it.
Get your restaurant devices repaired and restored quickly, with minimal disruption:
Use one single point of contact for your NCR and non-NCR hardware maintenance
Mix and match your services and SLAs to create a hardware maintenance solution that works for your specific restaurant
Know what you’re really spending on maintenance, reduce your costs and budget better with predictable hardware maintenance plans
NCR provides a variety of hardware maintenance options including:
On-Site Support for Hardware Maintenance
We deploy skilled technicians to you with the expertise and parts to fix the problem the first time if we can’t resolve it remotely
We repair failed devices at a centralized facility, offering enhanced services through next day replacement of devices and complete remanufactures of returned products
Multi-Vendor Hardware Maintenance
Even if we didn’t make it, we can fix it with expert support and maintenance for non-NCR devices, reducing the hassle of managing multiple vendors.
180,000 square feet of warehouse space with 130,000 units remanufactured annually
ISO 9001:2008 certified
Support for over 2.5 million points of service
300+ vendors supported for non-NCR devices