Restaurant Deployment & Implementation Services | NCR

Get your technology up and running with Deployment & Implementation Services from NCR

With over 20,000 service professionals worldwide, we can help you deploy and implement your hardware and software.

KEY BENEFITS OF DEPLOYMENT AND IMPLEMENTATION SERVICES

Restaurants are adding more technology at a fast pace, which can be costly and cause business disruption. When upgrading, expanding or simply replacing existing IT our experienced hardware and software experts can keep your installation and deployment simple for you.

  • Industry leading tools, processes and people – Use NCR’s expertise to implement, upgrade and deploy your software and hardware to minimize installation time and business disruption
  • Enhance your guest experience – We onboard clients efficiently across sites via integration of new end-to-end solutions that can help you deliver a better guest experience
  • Scale your operations – No matter how many locations, we have the ability to help you scale from 10 to thousands of sites
  • Global coverage – We can help you with over 20,000 service professionals worldwide across 160 countries
“Throughout our partnership, NCR has helped plan and grow our technology infrastructure, outfitted over 130 of our restaurants with state-of-the-art POS systems and provided us 24/7 service to ensure our technology runs smoothly.”
- Jason Smylie, CEO of Capriotti's Sandwich Shops

DEPLOYMENT AND IMPLEMENTATION SERVICES OPTIONS

From implementation to remote and on-site deployment of your hardware and software, we make simple possible. 

Implementation Services

NCR consultants assist clients with implementation of software and hardware across their technology portfolio. We lead their end-to-end engagements to deliver proven solutions ready for deployment at any scale.

  • Use our requirement and scope analysis, customizations, systems integrations, user policies, user training and delivery
  • Leverage a single point of escalation when troubleshooting software and hardware complexities
  • Minimize your time and costs for a seamless implementation of your technology

Remote Deployment Services

Enables corporate and franchisee communities via an end-to-end deployment engine that provides immediate response and assistance for management of your entire rollout.

  • Count on our expertise from our Customer Care Center, Solution Configuration, Remote Services, Training and Image Readiness
  • Use a single point of contact to manage your end-to-end installation process
  • Ensure your end users are fully up to speed on how to use NCR products via a knowledge management and training program

On-site Deployment Services

Serves as a single point of contact that provides end-to-end services to help you install and deploy your site equipment to ensure a seamless experience.

  • Use our service options that include initial site survey, cabling, equipment staging, installation, moves, adds, changes, de-install, disposal and NCR or multi-vendor software deployment
  • Ensure a timely and cost-effective deployment to minimize disruption among your guests with our experienced project managers
  • Trust our comprehensive industry expertise and knowledge because we make sure the right engineers with the right skills are assigned to your unique hardware, software and technology deployment 

Hardware Procurement Services

We can source the hardware to your specs, store it within the desired region, consolidate for staging and ship it as one completed site order.

  • Leverage our one-stop-shop for comprehensive sourcing, storage, consolidation and consumables management of your hardware
  • Simplify your operations and make it easy for franchisees to order the required hardware to setup their site(s) efficiently
  • Use NCR’s networks and business partners to manage third-party hardware that supports your business operations

WHY DEPLOYMENT AND IMPLEMENTATION SERVICES?

35,000+

site preparations annually and 98% on-time site preparation

7,500

hours experience leading project tasks

20,000

service professionals (including 13,000 customer engineers)

Global

service capabilities with presence in 160 countries

The Primer: Articles and resources for your restaurant

RESTAURANTS

Are you giving your customers the experience they want?

In a pandemic it’s harder for restaurants to meet customer expectations, but IT can help

Learn more about NCR Restaurant Services