A big part of your restaurant’s success depends on your customers: their experience, their convenience, their feedback, and their desire to return over and over again. As a restaurant operator in the digital age, it’s important for you to connect with your customers in real-time. By doing so, you can reward your repeat guests, while learning how they felt about their dining experience, and find ways to improve to appeal to more customers and drive new business
Customers have an opinion, whether you ask them about it or not. By providing an outlet for your customers to use their voices immediately after their meal, you can capture their feedback directly instead of waiting to see a review pop up online. That’s where we come in with our customer voice application.
“70% of customers will do business with you again if you resolve their complaints” – Ruby Newell-Legner|
When your guests have a positive experience, we also give you a “digital megaphone” to help your guests spread the word and become your brand champions. With a touch of a button, your guests can share positive feedback with their network of friends through social media.
Instant feedback with Customer Voice
Receive customer specific details
Monitor your business’s reports and numbers