NCR Consumer Marketing & Loyalty Solutions

Identify, understand and engage your most <g2>valuable customers.<g2>

A data management, loyalty and marketing platform for restaurant marketers.
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Consumer Marketing Funnel

Unify your data to drive loyalty and revenue

  • Optimize your marketing campaigns using experiential and transactional data
  • Reallocate your dedicated campaign management staff to other priorities through automated marketing programs
  • Identify and reward high-value customers while deprioritizing marketing spend on lower interaction customers
  • Understand the potential lifetime value of your customers and deliver timely, relevant offers
  • Use spend and non-spend data to gain deeper insight into what your guests value so you can focus your marketing efforts on driving repeat visits
Restaurant marketing solutions

Let the system work for you

No marketing staff? No problem. Our solution makes marketing easy with automated triggers, scheduled campaigns and tech that just keeps getting smarter the more you use it.

  • No more having to manage your marketing daily—automated campaigns do the work for you
  • Easily set up the system to start or stop sending communications based on pre-defined triggers or events
  • Mix up your marketing for older guests and digital natives alike, using both text and email
Restaurant Digital Analytics Software

Use data to boost check size, loyalty and more

Focus your marketing efforts and budget on high value customers instead of customers who have already churned.

  • Easily identify and target customers who will spend more with you
  • Know which guests need an incentive to return and who will purchase at full price
  • Increase your average check size by recommending additional menu items you know each individual guest will love
INtroducing Consumer marketing

Use data and analytics to get returning customers

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INFOGRAPHIC

Transform the way you <g>identify, understand and motivate your most valuable customers<g>

The NCR Consumer Marketing Platform enables you to create and deliver unified guest experiences that matter, enriched with and continuously informed by data.

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Key Features

The impacts of Consumer Marketing

QR Code Payments
Increase Revenue
Optimize your marketing campaigns using experiential and transactional data.
Text-to-Pay
Optimize Your Labour
Reallocate your dedicated campaign management staff to other priorities through automated marketing programs.
Digital Receipts
Protect Your Margins
Identify and reward high-value customers while deprioritizing marketing spend on lower interaction customers.
Saved Credit Cards
Increase Lifetime Value
Understand the potential lifetime value of your customers and deliver timely, relevant offers.
Loyalty & Stored Values
Boost Loyalty
Use spend and non-spend data to gain deeper insight into what your customers value so you can focus your marketing efforts on driving repeat visits.
Branded UI
Consolidate Vendors
Manage email/SMS marketing, promotions and offers, loyalty and campaign management in one application—from one source.
Ebook

The Loyalty Iceberg: Creating <g2>human-centered experiences<g2>

When it comes to creating enduring customer relationships, transactions are just the tip of the iceberg. A customer must choose you over the competition over and over—for reasons beyond price.

blogs

Articles and resources for your restaurant.

Restaurant Article Hub
Online Ordering
Why aren't you texting your customers about your awesome services?
With 3.6 billion people owning smartphones and preferring to text, it’s a smart business practice to text your customers.
Read More
Restaurant contactless solutions
When has restaurant loyalty been more important?
Fine tune your loyalty program to engage with your customers during COVID-19
Read More
Increasing restaurant service speed
Restaurants: How to update your guests right now
Use these tips to communicate with your customers during COVID-19.
Read More