NCR Silver Pro is now Aloha Cloud! 

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Aloha Cloud - Cloud-Based POS System

All-in-one cloud-based POS platform to run your restaurants with ease.

Aloha Cloud was built for restauranteurs, enabling you to move faster, modernize your operations and offer the best customer experience.
With easy setup and support, you can get up and running fast.
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INtroducing aloha cloud

Bring your restaurant to life with Aloha Cloud

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Software Features

Front of House

Keep tables turning and train employees quickly with our easy-to-use POS.
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Back of House

Turn overwhelming data into clear, actionable insights that help you maximize your profits.
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Customer Engagement & Loyalty

Attract, retain and grow your customer base with email marketing, loyalty and eCommerce capabilities.
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Reporting and Analytics

Manage your restaurant with data and insights to help you make decisions with confidence.
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Key benefits

Why Aloha Cloud?

QR Code Payments

Save Time

Get up and running quickly with dedicated set up concierge services and 24/7 live support.
Text-to-Pay

Intuitive

Leverage technology that is instinctual to today’s employees. Scale your operations and limit mistakes with the same user interface across fixed terminals and handhelds.
Digital Receipts

Easy to Use

From the POS to the back office, the look and feel of Aloha Cloud has been tested and validated by restaurant operators like you, ensuring everything you need is right where you’d expect.
Saved Credit Cards

Actionable Insights

Aloha Cloud turns overwhelming business data into simple-to-understand reports, so you know where your true profits are and can uncover hidden costs.
Loyalty & Stored Values

Employee Portal

Put the responsibility of submitting schedule availability and shift requests where it belongs: with your employees. Automatic suggestions help make scheduling easier.
Branded UI

Built-in Loyalty Tools

Grow your customer base and average check, plus drive return visits with built-in email marketing and loyalty tools. Easily set up automatic campaigns that turn your best customers into advocates.
Configurations and Add-ons

Options to fit your restaurant

Starter
From $0/mo*
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Premium
From $175/mo
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Cloud-based Point of Sale
Payment Processing
2.99% + $0.15/txn
2.25% + $0.15/txn**
Restaurant Grade Hardware
TSR or QSR Configuration
Email Marketing & Loyalty
Setup Fees Included
24/7 Customer Care Service
Mobile App & Analytics
Optional add-on
Online Ordering
Optional add-on
Stored Value
Optional add-on
Optional add-on
Kitchen Production
Optional add-on
Optional add-on
Inventory
Optional add-on
Optional add-on
Advanced Reporting
Optional add-on
Optional add-on
Delivery Marketplace Integration
Optional add-on
Optional add-on
Labor Scheduling
Optional add-on
Optional add-on
Request a Demo
Request a Demo
*Pricing includes first PX15 hardware terminal subscription.
** Non-qualified txns: 3.5% + $0.15/txn
View Legal Documentation

Hardware Bundles

Table Service Hardware Bundle
Includes 15" POS terminal, EMV & NFC device, cash drawer and receipt printer
Fast Casual & Quick Service Hardware Bundle
Includes 15" POS terminal with a customer facing display, EMV & NFC device, receipt printer and cash drawer
PX15 Payment Device from Aloha Cloud Table service bundle
Small in size, Big in power

Train once, take orders everywhere

Our handheld features a 6’’ display and is one of the smallest in the industry. The handheld features the same UI as the fixed terminal, making it simple to learn and easy to use. Servers can take orders, accept payments and keep tables turning quickly.

NCR Aloha Cloud Handheld Device for a Restaurant

Features and Add-ons

Online Ordering & Contactless Payments

A digital ordering solution for takeout, curbside pick-up and even dining in where guests can easily order and pay from their own device.

Advanced Reporting & Business Intelligence

An easy-to-use application that enables you to monitor and understand your business performance, track over/under spending and compare KPIs

Labor Scheduling

Build and manage employee schedules and communications that also enables employees to swap shifts and make requests.

Inventory Management

Effectively manage your inventory to help boost profitability and reduce your cost of goods.

Kitchen Production

A kitchen display that gives your staff a digital order display that makes it easy to route customer orders to the kitchen—and turn tables faster.

Payroll

NCR HR outsourcing provides businesses with a complete solution that combines HR outsourcing services and technology that make the complexities of doing business simple. We offer a secure, cloud-based software solution that provides time and attendance tracking, new hire onboarding and automated income and employment verifications. Learn More.

Delivery Marketplace Integration

Access delivery partner orders directly from the POS, eliminating the need for tablets. Manage one menu centrally in the back office for delivery providers: Uber Eats, Postmates, GrubHub and DoorDash.

Stored Value

Give guests more options and drive revenue by allowing them to share your restaurant’s dining experience with others. Built to scale from a central configuration easily manage one or many sites gift card programs.
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POST-purchase DETAILS

We'll be with you the whole way. What to expect post-purchase.

Personalized onboarding

Easily set up your POS working with your dedicated NCR implementation expert. From verifying installation to helping manage your menus, we’ll be by your side the entire time.

365/24/7 support

Never have to worry. Our NCR restaurant experts are available every day to work with you and can even proactively prevent issues that occur before you know it.

Ongoing Software Updates

Automatically receive new features and upgrades with ongoing software releases which enables you to keep pace with the constant evolution of the industry.  

Aloha Cloud University & Knowledge Base

Need more detail on how to add an employee or adjust your pricing?  No problem. You have access to our on-demand training and knowledge base to help get you up to speed.

Frequently Asked Questions

Does NCR have cloud-based restaurant POS systems?

Yes, NCR has multiple solutions that are cloud-based, including our NCR Aloha Cloud.  For restaurants that prefer all the benefits and functionality of the cloud with true redundancy onsite in their restaurant point-of-sale system, we also have our NCR Aloha platform.

What upfront costs should you expect with NCR?

With our subscription program, your upfront costs only include your implementation, which can vary depending on your specific needs.  All other costs – hardware, software and payment processing – are available as a monthly subscription.

What credit card processors can I use with NCR?

As a full-service partner, NCR can provide everything you need to run your restaurants, including easy to understand and transparent payment processing. The combination of our restaurant point-of-sale and management platform + payments gives you security, simplicity and innovation.  

Does Aloha Cloud have a handheld device for restaurants?

Yes. Aloha Cloud includes a handheld device.

What is the cost for customer care and support?

Support and customer care – for both your software and hardware – is included in every subscription so that you always have access to industry experts 24 hours a day, seven days a week.  We also provide a management app you can use to reach out to support if any issues arise.

Is any warranty included with your hardware?

NCR includes warranties in all its hardware subscription contracts with maintenance available directly from NCR.  We cover functional failure, normal wear and process breakdowns.

What training is available for staff and restaurant management?

We provide multiple options and channels for training your staff based upon your needs, including in-person and online training and a self-serve knowledge base.
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Use Aloha Cloud

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Aloha Cloud Legal

Hardware warranty 
Merchant agreement
Blogs

Articles and resources for your restaurant.

Restaurant Article Hub
Online Ordering
A guide to email marketing for restaurants
Email marketing is a smart, simple and cost-effective way to help.
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Restaurant contactless solutions
Do you have an engaging loyalty program?
A robust customer loyalty program is great for business, now and in the future
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Increasing restaurant service speed
Restaurant pivoting to online orders? 3 considerations
Restaurant pivoting to online orders? 3 considerations.
Read More