Your customers expect your business to be "always on." And while you have to deliver 100% availability, you have to keep an eye on costs. This is where NCR Digital Connected Services solutions can help. We apply insights from millions of devices under contracted service and billions of data signals to ensure customer availability is not being impacted, while at the same time you're getting the best ROI. With the utilization of NCR Digital Connected Services (DCS) for Retail, NCR can help your business stay running at its best. DCS can help make simple possible with a service delivery platform, providing the mechanism to CONNECT, VISUALIZE and AUTOMATE. These components make it simpler to manage your systems and make sure they’re always on, always available, for your customers.
Digital Connected Services includes Connected Systems Management, Digital First Service Desk, Operations 360, Multi-Vendor Maintenance and Managed Security
Digital First Service Desk