These fit-for-purpose services have been designed to impact critical areas of customer interaction at the ATM for Community Financial Institutions (CFI).
Built on the guiding principles below, and constructed on critical areas of focus:
(1) Deliver world-class availability and minimize failed customer interaction (FCI)
(2) Reduce security risk profile and enhance regulatory compliance.
· MONITOR self-service channel devices 24 x 7
· MAINTAIN with a 13,000-person technical workforce providing first and second line maintenance to resolve ATM issues
· SECURE the ATM against logical attack through a comprehensive Defense in Depth solution
· MANAGE not just the ATM channel performance but also field operations efficiency, customer experience metrics, cost of ownership and internal efficiencies
Integrated Managed Solutions
Defense in Depth (Managed Security)