The Seiterhutte ski hut located in the popular Austrian ski resort Schladming welcomes guests off the ski slopes all day long, from 9 am until midnight. With a restaurant seating 280, an après ski bar seating 100 and a huge outdoor terrace seating a whopping 600 customers, it is a challenge to keep everything running smoothly. To lead a successful operation, a fast and reliable ordering system is just as essential as running water and electricity. For this reason, the Seiterhutte ski hut chose to go with a professional Orderman radio ordering system, tailored to their individual needs.
“The Orderman radio ordering system is 100% functional and reliable. Mobile phones using Wifi will never be as reliable as the Orderman radio”, says Markus Reiter, owner of the Seiterhutte ski hut.
Orderman channel partner Hogatron installed a total of nine Orderman5+ devices, nine belt printers, one Columbus800 POS, one Columbus500 POS, four Orderman5 dual chargers and five Base Station4’s. Both POS systems are running Eucasoft software by Itas. The Orderman5 mobile ordering devices are especially helpful when taking orders outside on the terrace. In combination with the belt printers, staff are able to provide faster service whilst saving time and energy by reducing walking distances. Further, the display on the Orderman5 can be read clearly, even in direct sunlight.
“The hardware components are perfectly in tune with each other and the entire work process runs much smoother – from ordering to billing. The Orderman5 devices as well as the POS systems are very user-friendly, completely reliable and extremely durable. Our guests are very satisfied because they now receive their food and drinks faster than before. All in all, switching to the Orderman system has led to significant increase in revenue and customer satisfaction”, Markus Reiter goes on.
Additionally, Markus Reiter has a summer hut in the area, which is also equipped with an Orderman system.