Taking orders with the Orderman radio ordering system makes it possible!
Efficient order taking is essential to being successful in the hospitality industry. The size of the business is irrelevant in this aspect. Large or small, professional service leads to loyal customers who like coming back again and again. The Orderman radio ordering system ensures a smooth workflow, time savings, and if successful, higher turnover.
In the hospitality industry, taking orders efficiently means arranging the allocation of service tasks in such a way, that service staff always remain with the customer. Instead of sequentially hand-picking orders to then tediously entering them into the cash register, Orderman’s radio ordering system offers a much simpler, more reliable, and above all, faster way of taking orders.
Using a mobile handheld unit, orders are taken at the table and immediately transmitted to the kitchen or bar via the Orderman radio. Customers receive their orders faster with no mistakes due to illegible handwriting, nothing is forgotten, and your waiters always remain where they belong: with the customers.
Ideally, your service professional will always be with the customer and so in the middle of the action. Less empty kilometers, no crowding at the cash register, more time to concentrate on orders and active upselling are beneficial to any restaurant business.
Your service staff can use the time gained to take care of more customers or speed up the current sales process with existing customers. One beer or one coffee more per guest over the entire year will have the cash register ringing. An increase in turnover of up to 25% is realistic when using the Orderman radio ordering system.
In the hospitality industry, an average of 80% of the turnover is achieved in about 20% of the working time. Service speed and a smooth workflow in the kitchen are therefore essential in running a successful restaurant business, especially at peak times. The billing process is also fast and exact when using the Orderman system. All orders will be entered securely in to the handheld device and the bill will be printed directly at the table using the convenient belt printer. There will be no room for mistakes or forgotten orders.
Restaurant businesses using the Orderman radio ordering system enjoy higher customer satisfaction. Orders are served faster, the bill comes quickly, and nothing is forgotten. With the professional Orderman POS and handheld, your customers will enjoy perfect service as well as good food. That gets around fast and creates loyal customers who are pleased to recommend your restaurant.
Taking orders on a smartphone via WIFI is possible, but by far not the best solution for a permanently efficient workflow. Why? Because WIFI, in contrast to the Orderman radio ordering system, was not designed for mobile devices but as a wireless solution for stationary devices such as PCs or TVs. On the whole, this means that the WIFI connection is very unreliable when compared to the Orderman radio. The Orderman radio is secure and reliable, as the stable connection protects you from devastating outages.
When viewed holistically, smartphones are more expensive than a professional Orderman solution. Although smartphones are cheaper to buy in the beginning, they are consumer devices that were not built for use in the hospitality industry, which has a number of disadvantages:
No other company in the industry offers a warranty that rivals Orderman Care and Care Gold.
This service product will protect you from unplanned outages and expensive repairs for many years after you purchase an Orderman product. Care & Care Gold is our all-in, care-free warranty that will protect your investment.
Find out what our customers have to say about our POS systems,
handhelds and radio ordering solutions.