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Greyhound Lines improves passenger experience with self-service ticketing from NCR

Largest bus transportation provider to deploy 150 NCR SelfServ™ kiosks in major bus stations across the United States

DULUTH, Georgia – Greyhound Lines, the largest North American provider of intercity bus transportation, today announced it has selectedNCR Corporation (NYSE: NCR) to provide a new self-service kiosk ticketing solution that will allow passengers to buy tickets at the kiosk or pick up tickets that were purchased online.  NCR will also provide support services for the 150 kiosks comprising the order. The solution will be deployed initially at major stations in the Northeast, and later expand throughout the United States.

After a competitive pilot, Greyhound selected NCR, the leading global provider of self-service travel solutions, for its quality, performance and comprehensive support services. 

“Greyhound is committed to delivering superior amenities and convenience to our customers,” said Dave Leach, president and CEO, Greyhound.  “We are reinventing our brand from the ground up, and extending better service with the introduction of NCR self-service ticketing supports our vision of improving the overall travel experience.”

The NCR self-service solution will help Greyhound reduce wait times and free up employees to spend more time with customers who have more complex travel needs.

“The widespread global adoption of self-service in the aviation industry clearly illustrates the traveler’s desire for self-service convenience,” said Theresa Heinz, vice president and general manager, NCR Travel. “We believe greater efficiencies and brand loyalty can be derived by extending seamless multi-channel convenience to all modes of travel.”

About Greyhound
Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent. For fare and schedule information and to buy tickets call 1-800-231-2222 or visit the Web site at www.greyhound.com. For the latest news and travel deals, follow Greyhound on Twitter at http://twitter.com/GreyhoundBus and Like us on Facebook at http://www.facebook.com/GreyhoundBus.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries.  NCR (www.ncr.com) is headquartered in Duluth, Georgia.

NCR is a trademark of NCR Corporation in the United States and other countries.

News Media Contact

Jeff Dudash
NCR Corporation
919.435.6976
jeff.dudash@ncr.com