Frontier Airlines to offer travelers fast and convenient check-in experience at 14 additional airports
DULUTH, Ga. –NCR Corporation (NYSE: NCR) and Frontier Airlines (NASDAQ: RJET), today announced the roll-out of 75 NCR TouchPort™ 70 kiosks to an additional 14 airports across the U.S. The deployment expands the existing footprint of Frontier Airlines’ kiosks, facilitating quick and convenient self-service check-in and other flight related services.
Through current use of NCR TouchPort kiosks in Denver, Frontier Airlines has given passengers the option to check in using the channel they prefer, cutting time spent waiting in line. This has reduced operational costs and improved overall efficiency. Today, nearly 70 percent of Frontier Airlines’ passenger check-ins occur via self-service channels — either on the Web or at an airport kiosk.
Deployment kicked-off in Omaha, Neb. at the end of March 2011, and the kiosks will be installed and available for passenger use by September 2011. Additional cities planned include Orlando, New York, Grand Rapids, Philadelphia, Dayton, Colorado Springs, St. Louis, Atlanta, Albuquerque, Austin, Newark, Nashville and Seattle.
Expanding kiosk deployment to additional airports will improve the travel experience for more passengers, enabling them to check in, make seat selections, and pay for luggage without assistance from airline personnel.
“Self-service kiosks will help put our guests’ travel options and information at their fingertips, speeding their travel experience while helping us improve our operational efficiencies,” said Jan Fogelberg, vice president of Customer Experience and Technology, Frontier Airlines. “Frontier Airlines is committed to giving our guests flexible, accommodating, comfortable and affordable travel options. Through our new NCR kiosks, we are able to deliver these principles during the check-in process.”
The NCR TouchPort 70 is an “all-in-one” check-in system, combining touchscreen, printer, components and peripherals in a compact unit that fits into virtually any airport environment. The advanced hardware technology can be adapted to various configurations, such as ticket counters or free-standing podiums, offering a flexible system that responds to changing operational needs.
“NCR is pleased to expand our relationship with Frontier Airlines, providing self-service solutions that further enhance the traveler experience and streamline check-in processes,” said Theresa Heinz, vice president and general manager, NCR Travel.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.
About Frontier Airlines
Frontier Airlines is a wholly owned subsidiary of Republic Airways Holdings, Inc. (NASDAQ: RJET), an airline holding company that also owns Chautauqua Airlines, Republic Airlines and Shuttle America. Currently in its 17th year of operations, Frontier employs more than 5,500 aviation professionals and operates more than 550 daily flights from its hubs at Denver International Airport, Milwaukee’s General Mitchell International Airport and Kansas City International Airport. Frontier offers routes to more than 80 destinations in the United States, Mexico and Costa Rica.
For more in-depth information on Frontier Airlines and to book tickets, please visit its website at www.FrontierAirlines.com.
NCR is a trademark of NCR Corporation in the United States and other countries.
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