Dollar to upgrade its ATM fleet with advanced NCR software and hardware
Duluth, Ga., May 15, 2013 – NCR Corporation (NYSE: NCR) today announced that it is growing its relationship with Dollar Bank. Beginning this summer, Dollar Bank will begin replacing 60 older non-NCR ATMs with NCR’s most advanced deposit-taking ATMs, NCR SelfServ™ with Scalable Deposit Module. All of Dollar Bank’s ATMs will run on NCR APTRA™ Edge software for multivendor ATM environments.
NCR SelfServ ATMs with Scalable Deposit Module (SDM) make the deposit portion of an ATM transaction twice as fast. SDM is the only technology in deployment that allows consumers to deposit both cash and checks simultaneously, in any orientation, through a single slot. This consumer-friendly technology makes ATM deposits faster and easier, and helps banks improve the customer experience. In addition to the SDM units, Dollar also is replacing 10 older ATMs with traditional NCR SelfServ ATMs.
Dollar Bank also has decided to run its ATM network using NCR APTRA multivendor software. According to the most recent report from London’s Retail Banking Research (RBR), NCR is the world’s #1 provider of multivendor ATM software.
“Prior to our roll out of our video ATMs, Dollar Bank had never worked with NCR. But it quickly became clear to us that NCR shares Dollar’s passion for finding innovative ways to deliver great customer service,” said Jim McQuade, Senior Vice President of Retail Banking, Dollar Bank. “Through NCR’s advanced ATMs and the software that brings the customer experience to life, we are giving our customers more access to financial services in a modern and dynamic environment. NCR has a clear vision for technology’s role in the future of retail banking.”
Dollar Bank began using NCR video ATMs, APTRA Interactive Teller, beginning in July 2012. At Dollar Bank, these units are referred to as Personal Teller Machines (PTMs).
“We’re pleased that we’ve been able to grow our relationship with such a well-respected and forward thinking financial institution,” said Adam Crighton, vice president and general manager of hardware, NCR Financial Services. “Dollar Bank customers will soon be able to enjoy state-of-the-art self-service banking that is fast and easy to use. Being able to deposit cash and checks together is just one of the ways NCR is making everyday life easier for banks and their customers.”
About Dollar Bank
Dollar Bank is the largest independent mutual bank in the nation with assets of more than $6 billion. Today, Dollar Bank operates more than 65 branches and loan centers throughout the Pittsburgh and Cleveland metropolitan areas. Utilizing PATs is the latest customer innovation from the bank that first introduced Pay-By-Phone telephone banking in 1976. In February 1997, Dollar Bank was the 17th bank in the country to offer Online Banking, and shortly thereafter our Online Banking service was included in the 1998 Computerworld Smithsonian Innovation Collection. In June 2007, Dollar Bank was the first bank in the region to offer Text Message Banking. In June 2008, Dollar Bank introduced Mobile Online Banking and in 2009 introduced applications for the iPhone, Android and Blackberry phones. In 2010, Dollar Bank further enhanced its text message banking service by adding bill payment to the service. For 157 years, Dollar Bank has grown to become a large, full service, regional bank committed to providing the highest quality of banking services to individuals and businesses. Dollar Bank is headquartered in Pittsburgh, Pennsylvania.
About NCR Corporation
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 300 million transactions daily across the retail, financial, travel, hospitality, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Georgia with over 26,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
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