NCR’s online customer portal, MyNCR was customized for the McDonald’s Operator community and launched in 2018. MyNCR provides customers a modern-day experience to manage their day-to-day business with NCR anytime, anyplace. The customized portal experience developed in partnership with McDonald’s Stakeholders. However, NCR continues to add functionality to the portal to enhance the user experience.
“I love the new MyNCR portal. The layout of the site makes navigation very smooth and easy. Selecting and ordering products is very simple and straightforward. I can order what I need and be on my way in minutes.”
- Michael Massey, V.P. of Technology, "B"ing the Best, Inc., MyNCR pilot user – Atlanta Field Office
MyNCR enables customers to view and manage invoices, track shipments, communicate with NCR Representatives about order and installations through the Deployment Portlet, and place orders at your own leisure. MyNCR orders for consumable items placed by 2:00 pm et will deliver on the next business day excluding holidays.
“I love using their online portal to order all the peripherals I need for my stores.”
- Jeff Endrusick, McDonald’s Operator - Atlanta Field Office
If you haven’t activated your MyNCR account, contact the Customer Care Center Monday thru Friday between the hours of 8 AM and 8 PM ET at 800.421.8230 or by email at firstname.lastname@example.org to request your credentials today. PLEASE NOTE: MyNCR credentials can only be emailed to Owner Operators. NCR Representatives cannot activate MyNCR accounts for team members of the organization. For more information about how to use MyNCR, click here to read the MyNCR User Guide.