We are not only rethinking and reimagining how people shop, bank, dine, and travel, we have an incredible potential to address a very real societal problem: the growing number of unbanked and underbanked individuals.
The world is undergoing an unstoppable digital transformation, affecting every aspect of people’s day-to-day lives. In almost every respect, these changes are positive – expanding financial inclusion, making it easier for consumers to access products and services in more convenient ways; allowing friends and family to share their experiences instantly; and putting more information in the hands of more people at greater speed. These changes are also impacting governments by increasing transparency; improving efficiency; and creating new opportunities for citizens to connect with their elected representatives.
To help our clients and their customers better understand the endless possibilities that Omni-Channel provides, the Software group has created the following video, which can now be shared publicly for the first time.
Making sure your ATMs stand out and attract customers
Competition is fierce in today's banking world. Customers are more demanding, less loyal and have more choice than ever before. So how can banks meet these changing consumer expectations, acquire new customers and build customer loyalty?