During the RFP process, TCF was focused on finding a technology partner to help transform their digital banking platform into a growth driver. Eager to break free from the limitations of their legacy systems, TCF was ready for a new platform that would position the bank to compete with digital disruptors and larger financial institutions alike. That platform was NCR VOYIX D3.
It beat out the competition in the RFP process thanks to its modern technology stack, flexible architecture and deep data and analytics capabilities. Built on a single platform, NCR D3 provides TCF’s customers with a consistent experience across devices. Its sophisticated analytics help TCF better understand its customers and their usage patterns to create more personalized interactions while its flexible architecture enables TCF to customize the experience based on customer segments.