the green room | customer wins

Stockman Bank

Freeing this Montana Bank from the limits of a legacy system with an innovative, agile digital banking platform and a true strategic partnership.

"Now I have flexibility in what technology I use across the organization when I have this integration strategy."

 

Kevin Guenthner, CIO, Stockman Bank of Montana

What they needed

Freedom from legacy limitations

While core-centric solutions are adequate enough for financial institutions, they often lack the flexibility and agility FIs need to best serve their customers and members. Like many, Stockman Bank wanted to have more control over its digital banking experience and capabilities.

They wanted to be more agile and forward-thinking, provide a broader array of features, improve usability and boost efficiencies with the platform—and the way the bank services its customers. Most important, Stockman wanted to be able to innovate and differentiate at its own pace, in alignment with their own strategic priorities.

What we delivered

An innovative partner & platform

The process of replacing its legacy digital banking solution involved two parallel paths—finding a digital banking technology provider to be their strategic partner and determining how to develop and manage a new, overarching integration architecture. The architecture needed to be flexible to adapt to change, expand the bank’s digital offerings and help Stockman migrate away from its core-centric past.

Stockman chose NCR because of our platform’s unique ability to integrate with any core, our willingness to experiment and our commitment to helping them restructure their strategy. In partnership with NCR’s Professional Services team, Stockman and ModusBox built the integration layer that enables NCR’s digital banking platform to effectively communicate with Stockman’s back-end systems, including its core.

What happened next?

3x more users—and more

With their new, user-friendly and agile digital banking solution and integration architecture, Stockman improved their user experience, gained greater flexibility to bring innovations to market faster and improved efficiency by automating back-end processes, while reducing integration and development time. The results were significant: 

  • 3x increase in new digital banking users
  • 20% increase in existing user logins
  • 18% increase in mobile app usage
  • 37% increase in RDC deposits

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